SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This shirt is so cute and definitely worth the buy! Extremely good quality, I can easily say one of my favorite tips :)
Very fast shipping, very cute. It’s just a little small but hey, not too bad for my size
Very beautiful, arrived super fast and is super comfortable!! Now I to writing just to earn currency so ignore KKKKK stream Jordi and know what write WTF
came within a week and a half (to england) and didn’t have to pay any custom charges btw. the sizing is okay, i’m a 32a and the cups are a bit small but if you position it correctly then it works.
It's beautiful! It favors the small chest very much and has arrived in 7 days. The fastest product I have received from Aliexpress. I'm super happy
Perfect! Material is a bit like swimsuit material, great for summer! Came in a week :)
my fave top! shipping came quickly. i really like the color and design for my skin tone
The cutest thing…cheap material but it seems to be sturdy and doesn’t feel like I’ll pop out haha
i would say it’s accurate to the product picture but i thought the material would be a bit stronger and thicker. It’s not thin material but if you have big boobs it’s not the most supportive. It’s not bad at all and it’s cute. it came in 18 days
it took about 2 weeks to get here. The material is soft, I’m a 38DDD and it looks like this.
I love this!!! it’s not uncomfortable at all and it’s so flattering for my tatas, i recommend getting it. Note: I am a B cup in bra size (ignore the tag hahah)
so so so beautiful
so cute, thought it would be a different material but it's comfortable!
trop beau j'adore <33 je pense prendre le même en violet
PARFAIT
super cute (very revealing tho), size is accurate and the material is like swimsuit
Great top! Good quality, nice color! Thank you to the store for fast shipment and goods! Recommend!
good quality, looks like the pictures :)
Came so quick! Super cute as well. Would recommend. It don’t hold up your boobs that well but it’s fine.
Perfect!!!!!! It is just like the picture, have a similar cloth cloth bikini, mega comfortable, colors are vibrant and beautiful, I'm very satisfied, it is beautiful