SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I love it
Delivery 3 weeks, the quality is good (a little stick out the thread, but they are not difficult to remove) sat perfectly on the parameters 82/58/86
fits amazing , kinda shorter than expected but still great
Ordered 26.01 goods went from the country and did not reach me, opened the dispute the store quickly returned the money.
Beautiful thing, sewn well, came quickly, but on thin with 1-2 size, for girls giving birth will not go chest splits support there is no
Not a bad top. Quality as a swimsuit. On ob. Breast 2 is too big for gr 80 chest 94. Came very quickly. I don't have a big marriage in line. The store on the same day confirmed the return of half the amount. Thank you very much. I will order in black. Thank you.
Nice top, seem alright. Shiny, a bit thin, but I like it.
Not a big fan of the padding but overall a very cute top
Great top! Took for a transparent blouse in victorian style, looks fashionable, thank you!
Beautiful little garment. So satisfied with it. I thought that the material would be a little bit longer on the torso but it is still so adorable. I am usually a size AU size 10-12 and size D breasts as the “only one size” got me a little anxious but it fits amazingly. Little tight to get one but once on its skin tight and so soft and the satin material is amazing!! I’m in love with it and have been wearing it none stop. Defiantly recommend buying it.
im a 32 B cup and they fit lovely. they are beautiful and well worth it. I wish they had more colors!
The goods came in the current month, krasnodar. The material shines as in the photo, pleasant. Threads do not stick out. Everything is fine)
Top cool. But on my chest the village is not very, the volume is 100. The places that were pinned with their fingers in the photo, they swear, if you lower your eyes and look at their tits from above, it is clear that their stub flattened) it would be better if there were bones in it. In principle, i like it, i planned to wear it under transparent blouses, and there is not particularly visible. So everything suits)
Cool top. came for two weeks to lipetsk. packed simply, the smell of unpleasant no. the seams are even, neat, the threads are not where they do not stick out. i recommend the store, i will order more. the size corresponds
Good day! I write a review after 2 weeks. Acquired for 144 rubles, and delivery to the saratov depth was 2 weeks. Packed was standard-in two packages)) ordered white) the quality is excellent, as in the photo. Satin fabric, pleasant to the touch)) without protruding threads. Push-up is not)) either i'm so thick, or the top is so, but it rolls on me. Probably all the same thick))) in general the product is happy, i recommend to buy!
It's a good one. Product, size only fits one m to g
The goods are satisfied, everything is qualitatively stitched, the threads do not stick out, pleasant to the body. For delivery i put 4 stars, because the goods came later than the appointed time.
Cool, everything fine