SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Synthetic fabric,
The sleeves are a bit too long, but dress is beautiful. Material is really strechy. XS would be good for S wearer :)
Ok
Received within 2 weeks. Dress 100% S size fit. Fits nicely. Could be shorter.
Brilliant quality price ratio!!!
Nice
Very satisfied with the transaction. Seller highly recommended
Perfect
beautiful dress, can't wait to wear it for Xmas day
item come to estonia less then month...
Order came in about two weeks. size fit, very little sleeves longish, but it's okay. rates of pay for their value)) Thank you.
super
Quality good, thin, but not transparent, stretches. for the same photo. odorless and thread, it's a week in Moscow. region. size 44 ordered M. size size goes, Height 170
Thank you.Normal size.
It is the same as in the image I going perfect
nice dress, size S 170cm high ...its ok... Just expect material Like a jumper but material Is like elastic lycra
Package arrived within 14 days, perfect size and material. Thank you :)
Dress is good, though not as bright as the photo. Size 3XL ~ 48-50, length slightly above 177 knee, long sleeves even me. Fabric soft, no smell.
Do Not expect that will come soon, days 20 went, quality delicate, but soft, I like the dress, I am happy, did not communicate with
Within 7 days delivery!
You need to take a size, he took on a M big dress, synthetic, and so it matches the description
Exactly as pictured) in time for the new year! Track to track, it's about a month) synthetic fabric)
The size the same as in Spain, a little long, Shipping rapisimo. The fabric is thin.
Shipping 12 days to Mo. The Village well, polyester 100%, for work in holidays perfectly. Order one to replace)
4xl ordered, Dutch size do I size 44/46. Cute little dress, indeed thin fabric, but not disruptive
Dress long gone almost a month, quality cool, easy, synthetic, but nice to the touch. The growing. 44 waist and chest 46))) ordered M… perfect, you could even less, but t. to. Synthetic image could disperse, as well as a bright at Christmas бухаловки thing)))
Bright image. The size is the same. Short. S 42-44, 5xl 56
Very good tunic for the price. Advise)
Delivery speed. Dress the 44-46 big. And cheerful, consistent with the low price.
Pays me bolshevat, had Take s bright, I liked it
Whole thin fabric.
5xl the domestic 56 fine, growth 160 sleeves длиннючие
Platt priyshlo duzhe Shvydko, for 13 dnі yakіst garni, troch zaveliky rozmіr, OG 104/97/ОБ109 shiroke, Ale Tse okay. Product is advised.
Pattern accurate as the description but claim I have about the material, slick and not przepuszczajacy air.
Pretty dress elastic material cieniutki. Ordered 24.10. Dotarła 13.11. Zamówiłam size S for daughter which wears clothes 36 is a little loose but cool. Size XL for yourself and I wear normal 40/42. And I have 160 growth. Is me before knee. A little long sleeve but leisurely can podciagnac up and cool image looks.
lovely dress. light scuba material. good sizing. order size up
Shipping was very fast. Before Moscow posting was 9 days. There are disadvantages. Strong smell dust and grandfathers frost on the fabric flipped.
Super suknele spalwyte kaip photo typewriter rankowes labai ilgos
Отличное качество и быстрая доставка. Спасибо ;)
super...
Fast shipment. Good dress and very nice. I use normally M size, I ordered L and it’s a little bit long, but it’s ok.
Pure Synthetic Fabric. With the Large got charged. Is my Fault.. Carry 40/42 EU
Cute, material artificial but da to withstand
Super identical as the picture. Size m
The fabric is something thin and elastic.
5xl is about size 48, flubberstofje
Super! The quality is very good! Village as it should be. The height and weight 172 kg size 5xl at the time. Sleeve length is good too. The dress light, soft, comfortable.
Fabrics very fine but dress fits perfectly to the photo and description.
Product as described. Good store:)
Real size, quality good for this price. I'm very satisfied.