SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Awesome body, and fast shipping
As the picture. Soft lace, But at the bottom of the strap, and not riveted, so a little prickly. Try to trim
Perfect ! You can see thru it but just wear pasties underneath and you should be fine
was mo shipping to 2 weeks. your заказала 46 size l, perfect fit. lace good, pleasant to the body, stitch straight, thread not stick up, smell no. absolutely do not interfere with velcro bottom don 't all under придираются. excellent in such for kombez. recommend!!!!
подруге заказывала, просто огонь....... спасибо большое :3
Товар отслеживался. Пришел в течении месяца. Товар качественный.
Заказ отправили уже спустя дня три после заказа. Пришло в небольшом пакетике, внутри ещё один прозрачный пакет. Упаковка не повреждена, все хорошо) заказывала размер S на рост 170, в талии я 62, в груди 88. Все подошло идеально) Материал приятный. За такие деньги супер. Я довольна.
Perfecto!!incluye una pulserita de regalo.Muy contenta en dos semanas ya estaba en casa.
body like, брала two size m and l, size 44-46. m village, маловато long slightly but. can wear, if only long. my height 168 cm.
all super, упакованно good, smell no, all tag. store резиночку put gift
fabric is very comfortable. snaps попу through tight, but sitting comfortable. high quality and beautiful. we stand 2000р bodykit such in
quality is good. fabric stretch, match заказала m size. it is two weeks.
how this sexy! боялась very, body is bad can take my figure is due to high hip. but i took in size l height 165. stayed and completely satisfied! all advise. custom made pretty come. store recommend! girls take this bodysuits not regret!
for all posted store. item value for money. fit all, effect is good. instead of only rivets and this лепучки discomfort it small
пришёл goods very fast, color and size actuality. all good подошёл size, the only thing material is very thin, keeps all chest)))) so and all good. store recommend!
beautiful very recommend quality very good, i 173 height and unfortunately is a little short but as underwear can be :) fast delivery
it is like bodysuit. is very high. just like a beautiful and photo is for нижнеее underwear. the only thing bottom velcro very comfortable. клепках had better on b. elastic hair band gift put store