SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Super! XL on 108-85-107см, height 163 cm sat perfectly. It looks spectacular! The Cup is up to 3 sizes. Each time they come as a gift earrings and a bag-a waterproof for a swimsuit. This is my third order in this store and as always impeccable quality! To the store the best recommendations and thank you very much!
Super part! Just like on the picture, am very satisfied. Thank you
Wow the goods is very good quality, the store also very good thank you'll very like again! Thank you for the gift :-) Who high quality goods addiction is Seller's right buy! Am real excited :-))) thank youuu m friend
Loved!!! The description is the same photo. Well tailored. Great quality. Was a great buy.
Delivery fast to Lithuania. Unfortunately, with the size was wrong, all the same it is necessary to take 2 sizes more from your own. Seller recommend.
Good afternoon. I received my order today. Thank you very much. I really liked it.
At 165 came up) the size of the chest 2, but swimming in it is not quite approved of the chest bounces) shipping is fast enough
мои параметры 86/66/96 рост 168,но у меня тело длинное поэтому по отзывам заказала L и не прогадала. упакован в ЗИП пакет и пакет с веревочкой, хорошо прошит,нитки не торчат, хорошо сидит, грудь держит,что надо прикрывает,рекомендую! ещё и сережки в подарок! спасибо, продавцу! успехов и процветания!
Купальник сел хорошо на параметры 92-80-103, рост 163,брала размер L.Очень красиво смотрится, лишкие обьемы скрывает. Доставка быстрая, все отслеживалось.
на рост 160 см , размер с , тянет .
отличный купальник. брала на ог-88, от-68, об-98 размер М, рост 172 см. купальник сел отлично! качество также понравилось. эффектный, подчеркивает талию.
stroj przepiękny, starannie wykonany
Купальник хорошего качества, размерная сетка соответствует действительности, смело заказывайте. Быстрая доставка.
polecam
Шикарные купальники. Я не первый раз заказываю в этом магазине. Отличное фабричное качество. Мои параметры 88-67-89 размер М в самый раз. Бретельки регулируются. В подарок продавец положил две пары сережек. Спасибо. Доставка быстрая, отправлено сразу.
Ramiączka ciagle się wypinają . Nie na duży biust
jakość bardzo bardzo dobra, niestety rozmiar za mały
Zamówiono 2.08 - paczka przyszła 17.08!!! Extra fast shipment :) Jakość jest super, staranne szwy :) i upominek od sprzedawcy w postaci kolczyków - dziękuję
заказала 27.06.купальник отличный,только чашечки близко расположены.пуш ап.в мешочке.продавец положил подарок!спасибо!
Bardzo dobrej jakości. Ładnie się układa na ciele. Dostawa bardzo szybko- 12 dni