SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Absolutely love this!! Awesome quality, doesn’t feel like a cheap material!! Worth the buy!
Parfait
Set of colors from store pretty strange-Plain color and leopard. I estessno, chose the pepper Its 89-59-89 chose size S sat perfectly. But the top tight fit. This is a common problem separate swimsuits, including, we sold and stores. Is Tight Fit in under the chest circumference. Look, of course, incredibly sexy photos seller and reviews girls bathing suit don it so, little chest performed at the bottom of the bodice, but it's not very comfortable, so I better потеснюсь) will still wear Swimming Trunks are styled "Tango", it's not quite a thong, right?) fit High, it makes design unusual. Lock simple-metal hook. I still wear the, they hold securely and open the rare event. Perfect tailoring, no thread, holes, and others. Its worth the money! Shipping to Lower Novgoroda about two weeks. Packaging-zip bag. Do not damage the smell outside of there was no.
It took about a month for my item to get here but i was shipped pretty quick. Fits great i just wish i could’ve got a smaller size in just the top.
is exactly as in the picture. the material is superb and has no defects. the color is intense and the size M fits perfectly matches.
It quickly! High Quality! AND no complaints. Only blue swimsuit for big breasts. I have not very big. So it looks weird
Sexy swimsuit A blast! Fast shipping-7 days, the track to the post office, swimsuit lying in zip package with original tag, panties sanitary sticker. As usual, this store perfect quality goods! Dimensional mesh S-L, 7 colors. The size S, swimsuit got great! Elevator and panties with stripes-inserts-looks very sexy! top-top, close the lock-latch, the straps are adjustable. Panties with high landing and V-neck. Fabric high quality translucent sewing! Material: polyamide, spandex. Recommend!
just fire. thanks to store. order more will)
I loveee iT. Only have to make the court smaller.. I have a 75F (boobs) and i am wearing a L
excellent swimsuit matches the description, подошёл parameters 89-65-89 size s. blog https://m.itao.com/detail/show.htm?postId=4000005080749821⟨=ru in my comprehensive overview
Very fast shipping and they are gorgeous! I should buy M but just because they are but tight on my boobs. I wish they were also in white colour!
Очень красивый! Самый раз! 88-60-93 мои параметры. Качество очень хорошее, все как на фото. Подробный отзыв на моем itao https://m.itao.com/detail/show.htm?postId=4000004567065277⟨=ru
Can’t wait enough good things about this Bikini. It fit me better than I expected and compliments my shape entirely! Got a Medium which to me fits like a Small. Perfect for this summer and hoping this is offered in more colors soon!
Super good quality and just like the picture! Love Love Love! Also, super fast shipment (:
пришёл fast, through the moscow was in 3 weeks, заказала эмку, chest 75 hip 98
I got this within 2 weeks, super fast shipping and updated tracking. Bikini is cute and fits perfectly, I got a medium and I am 5’5” 130lbs. The material is stretchy, boobs won’t fall out even if you jump up and down lol. The back is a thong so if you don’t want your butt out beware.