SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Beautiful jacket, super quality. Size M is perfect, is oversize and for my size S/M. Love The only flaw is very powerful Chinese fragrance
Really beautiful, exactly like the picture, looks great
Katana Super, indeed śmierdziala but after one washing no longer stinks. Buttonhole zaszyte but no problem can be rozciac scissors. Katanka came in over 2 weeks also szybciutko. I am glad
Bomb. Great denim. Medium density. The picture is a separate sewn synthetic fabric, the rhinestones are pasted, it is scary to wash while. Smell, yes, there is, I'll hang on the balcony for a couple of days. My height is 170, the sleeves are short, I will turn. Super fast delivery to pochtomat halva. Thank you to all who write reviews and post photos!!!
How did I like the jacket! There is a size in size. To Russian 48-l just right. Delivery is very fast to Moscow! Rhinestones me in place. Looks great! There are internal pockets. The only thing-it was necessary to cut through the loops for the buttons, and in the rest I'm very happy!
Excellent jacket, oversize, looks cool!
It's just a super jacket. I wear 42-44, I ordered L for the effect of oversize. All the rhinestones are in place, but there is No 1 slot for the buttons, you have to do the most neatly.
I liked jintsovka, but there are also minuses, and which have already written a lot, these are slits for the buttons are not cut, they are cut through from their and now I will wash, I do not know if the rhinestones will survive washing. And also I have some kind of lead in the picture in the whole picture, it's certainly not visible, well, it will break up or there's no Xs
Jeans are great. As in the photo. Only the color is slightly darker. There is a smell and a little stick out threads. This is not critical. Print bomb!
Very satisfied with the purchase. Jacket straight fire! Shipping fast. I wear 46 size took L, perfectly fit.
Jacket has been sent very fast, well packaged. Thinner type denim. Size L fit for person about growth 180 cm, however, sleeves are a little short, no holes for buttons, what you see in the picture. There was a need to communicate with the store.
Jacket looks great, solid fabric, beautifull back. Recommend!
The goods came quickly! I'm not very happy with the quality, namely, a sticker from behind. But it was my fault, I did not carefully study the photo. In general, a normal denim jacket. But I think these rhinestones at the first wash will fall off
Well approached at 86-67-93, height 164, the loops are not cut, the quality was pleasant.
Cool denim, bright, spectacular, for the summer-perfect! Of the minuses, the hinges for the buttons are not cut, some where the threads stick out (they are not many, they are easy to cut off) and there is a smell of of But this is not all critical absolutely, all this elemental is rectified. The order was tracked and went very quickly. Recommend!!!
Just a great jacket! Girls, I sincerely recommend. My height is 175 cm, I took the size L, because I wanted oversize. Everything turned out as I wanted, I attach a photo. The jacket is thin, ideal for spring. Perfectly made embroidery
Amazing quality. L for size 40-42 soooo oversize
Great Jacket. Full review avalible on Ali Ali Ali Babka on Facebook
Cool kuretz, on my 42-44 size M slightly freely, as wanted, pockets as well as 6 pieces, loops are broken, there is a smell, but it is not difficult
I am very happy with the purchase, I will definitely reorder, it's a very good quality and it's beautiful. Thanks I'm happy