SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Cool leggings, very soft. They are made of slightly translucent material. I recommend this store.
Брала дорого, вдвое дороже, после оплаты на следующий день продавец снизил цену. Обидно. Они с переходом. Верх зеленоватый, вниз идёт голубой
chic simple leggings, чучуть tight, really super quality... i'm very satisfied
nice touch the body, soft. not просвечиваются. very lovely мордашки leggings on))) p заказывала 200-300 near, raised are now price. краснодара шла parcel to about one month. recommend to order!
to 23 days walked moscow quality fire! nice insanely they body! have self заказываю second time. satisfied all! to all!
all super. here have заказываю leggings second. fully compliant with description.
пскова shipping to about 1,5 month. as always leggings excellent, заказываю time. the russian 42, waist 66, hip 90, very good, but чуток waist loose, but not спадают when walking. material is soft. height 165.
the last arrived! exquisite! неженка fabric, miracle drawing-! my size 44, vol 91
легги excellent! quite thick and soft, as microfiber. length are height 173, hips 95-and подошли perfect. stretch good (stock have more push up) обтяг sit, and not давят but not hang. pattern smooth, симметричен швам by. nice оооочень material to the body, испытываю tactile pleasure! вообщем satisfied very, thank you very much store! просвечивают back is slightly, but not strong (volume and set independent apparently)
хабаровск arrived the parcel in. about 2-ух weeks. match the picture color and pattern website.
super quality Good exelnente very suabe and Seams Good
wow okay so at first glance ill admit i thought they wouldnt fit. I wear a 2x and am a plus sized girl. they fit and are SUPER comfy. see through on the butt but I dont intent to wear these alone without a dress or skirt. Get them!!!! they are soft and amazing.
wife used to take. quality material, something this! very good and pleasant. рубля 353 for their best. ниж тёмное просвечивает only. underwear. order more'll.
nice to the body. hip 102 cm. boarded perfectly.
very soft and cute, quality bright pattern
have заказываю second time, very satisfied. my parameters height 175, weight 72, 83/102. all is excellent. wear. to store and)
simply stunning. all stitched, material is very nice, look super! more not sin.) длинноваты slightly on my height.