SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
That material, but on the summer time will come down
Suit class)) delivery fast)) love shine! The fabric is thin for the summer, but not transparent)) thanks to the store!!))
Very pretty thanks
It came quickly, the fabric is light, the pattern on the seams does not converge, started the dispute returned 470, the jacket will wear, no shorts
-Shipping about 4 weeks. -Size s perfectly sat on my 81-60-89. The suit consists of 3 elements-a light blazer of free cut, shorts with assembly and belt. Material-polyester. Does not stick to the body in the heat, comfortable to wear. A white suit in a black cage is easily combined with other things. As for shoes, i combined with my favorite white sneakers and black sandals with heels. In my opinion it looks interesting, but judge you Shorts on a high fit with an elastic band at the waist, which is very convenient. In the kit there is a thin rag belt. On the legs of the shorts sit freely. The blazer is elongated with 3/4 sleeves, slightly shines through, there are no pockets. Sewing quality, the lines are even, but there are protruding threads. Of the minuses: ❗️ Shorts have no lining, so the material shines through. ❗️ On the right side the collar was not sewn and turned out, but it is not critical
really cute
Nice summer suit. Threads do not stick out, but the only thing-the pattern certainly does not converge. And so everything without censures. Came quickly. Tracked. At 44th ka came up
Wow, quality cudowna <3jestem very satisfied with this product!!!
Shum I Bukur. Tamam si me photo. Material I mire DGE I Holle. Future M Super per 53 kg dhe 160 cm. me pelqen Shum.
The order came to moscow quickly, for 3 weeks. Quality is very good, synthetics, but soft, does not creak. Only strains the mismatch of the picture in the seam. But for such money will go
Love this!! Perfect
Suit for summer!!! Light and light!!! Sew well! At 88-64-88 the size s came up perfectly. Delivery is fast. Thank you!!! I advise!
very nice just like the picture
I liked the suit, my husband-no thin, for the summer)) if you like this style-i advise you to take it. Size c on my 52 kg, height 167 slightly too big top
love it.. I'll put more pic when I'm wearing it out. I was just trying it on..
Very nice, just as described on the page and according to the reviews. The fabric is fine but for the price it's great. I ordered an xl (i measure 1' 86 cm, weight 75 kg and usually wear a size 42) and it suits me perfect. I'll repeat with this safe store.
The fabric is thin for the summer the most) the suit without extra threads and no smell))) i really liked the suit) came in 23 days)
Perfect, i arrive earlier than expected and the size is my wife's.
SHEIN is one of my favorite store I’ll been a long time customer that’s why I trust them..anyway, I got my order already and you can wear it on spring and summer..the material a little bit see true but still nice and comfortable...thank you store.