SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Matches the description. Good size and nice fabric.
Nice blouse. Recommend
Great blouse. The size approached. Og-100cm. Bright. Thank you for the gift to the store. Rubber for hair.
very beautiful
I'm very satisfied with the shirt. very beautiful, good material, through to size and fast shipping and delivery. more beautiful than the picture. I recommend this store and the shirt. make your order and you will never regret it. a try will convince you. I will definitely order more from this seller. God bless you. I have even introduced this shirt to friends and they have make their order too.
Nice material.
Thank you very much beautiful blouse.
Looks great
Superb very well cut recommends sells Eur very fast 1 week
Excellent recommend
love it
very classy rich look. I love it with the black leather pants. it looks expensive. I just hope the dyes dont leak too much when I wash it because some of the shirt is white and I fear the red and black dye may bleed. I will try cold washing by hand and air drying because I will not wear it before washing it
beautiful shirt
l love love it so much. Very true to size Took more than a month to arrive.it came with a gift.
I love this blouse, definitely will be buying again. Material is great
Very fast delivery. Really like it. I’m waiting M but took xl. Quite loose but is ok. An this small gift which I got is adorable:)
I like the blouse. It can be worn to the trousers and to the skirt. Synthetic material :( full Looks good. It's been a long time.
Woooooooow I can’t believe it,the shirt is very cute thanks you store I will order again
I so much love it thanks
it just woww