SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Took 2 weeks to arrive in the UK.I’m a size 10 and medium fitted perfectly.
Soo cute - Iove the dress and how I hugs your body. I am a UK 10 and ordered a M
Really a very beautiful dress! This shining njet by and the spring is super! I'm still working with lose weight so this should have a few weeks even more fun stand!
-Dual material-cotton 95% and 5% spandex. Slightly sparkly, slippery material. Well ściska in bust. Simple but meets its role. Fast shipping 2 wks.
The dress is just a bomb gun. I'll order a few more sizes. Stretches well, the cutout is perfect! My parameters are gr83, waist 74, hips 94 With the store did not communicate, it came somewhere in 3 weeks
Great! I'm 1.74 m for 78 kg and she goes nickel L. She sheaths a little but that's exactly what I wanted. It applauded the belly! The length is good and it is fully lined. Synthetic fabric.
Perfect I love it! Size S fits great, order two tone, it's super cool and the fabric fits great
Identical to the description. Take its usual size
My height is 172 cm, og-85; ot-65; ob-95-size S sat perfectly. In St. Petersburg the goods came in 12 days. Thank you store.
The dress is good for height 170 and Weight 62 kg the village is good. The fabric though dense but shines through and glitters a little. Looks like underwear.
Received it in like 2 to 3 weeks, looks exactly like the picture and it looks great on me!
Beautiful I recommend buy more good quality, no transparent size s I bought if you don't like very tight order M, thank you store
Super fast delivery. Super. But at 86, 70, 95 it is necessary to take M, and I L. Slightly large, but not critical. In the chest is great. And so, excellent
Loved the dress! The material is excellent! Is very beautiful body! Delivery was super fast. Recommend 100%
Tracked, fast delivery, material liked, stretch good. A little thread stick out. Fit in size. I'm 170, 98- 78 - 110.
Dress made of flexible and pleasant feel material. Is sewn with 2 layers. Regarding the transparentność it nipples to little przebijają. Generally, well sewn, no niedoróbek. No hang No yarn. I have it to mid-thigh, not podwija out. Future after niecałym month. I have 162 cm tall, 68 kg and dimensions are 100-74-104 zamówiłam size M such as usual I wear in Poland, but the dress is pretty opięta. I think with size L would be in my case a lot better. This size (M) bedzie suitable for Ladies which nosza something pomiedzy S and M. What does not change the fact of recommend product and definitely still Cos in this shop zamówie ;)
Very quick delivery. So qualitative! Impressive. I am usually size 6-8 UK, however took M for this and it was the best decision!
The dress is good. The fabric is double, does not shine through. Pleasant to the body. Corresponds to the description. In general, all the rules, but I got a dress with a lead. Which grieves a little. But I think it will not be noticeable if you do not look after it. And so in general everything is fine. Recommend. I think in another color order
Beautiful dress, nice fabrics. Very sexy, simple but dressed at once. I love
Good quality for the price. Good seams and double fabric. Not transparent, holds well and has a nice shape. Generally very happy