SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Superb beautiful dress very happy and thank you to the store for the little gift it's adorable
The best dress I ever bought on Aliexpre, it's beautiful, super soft and fluid fabric the perfect length for me, I recommend but at 100x100
looks great! a little too revieling on chest area but i will probably wear something under the dress. also the buttons looks very cheap but overall for this price it is perfect
Beautiful! Same as in the photo Color same as in the mannequin photo. Good quality! I totally recommend. The store sent a gift ring. Thank you so much!
Very beautiful dress. for my height is long, but this is not a problem under the heels will be excellent. Quality is good. To the touch, the fabric is very pleasant despite the fact that the polyeste. I recommend the goods and the store.
Beautiful dress!! Composition more cotton! Only the neckline is very open-it is necessary to sew.
the quality is remarkable, i will recommend perfect#summer dress
Dress is przepiękna!! Not stinks, has an extra strap, you do not need to use, is long and despite one layer is by no means thin. Is with very porządnego material, dimensions agree with table. Pack sent very quickly (approx. 2 weeks). Unfortunately for MNI has a deep V-neck, but it is to improve. Recommend to everyone who the wonders! :)
Dress is super, perfect. Recommend
Very good and beautiful Thank you store looks good to find anything on a little bit too much dust and folds but further all ok
The dress is too beautiful I measure 1,78 so I took the size xxl the material is good
Beautiful dress as it is in the photo, good to the fabric, arrived in exact time, he arrived in a happy state with my dress
The dress has the colors more lit than the photo. When you make me the official photos, I'll put more pictures. It's very beautiful and looks better on a tall woman as is my case.
Sensational dress, very well made and odszyta, has only a little big V-neck, but can troszkę zszyc. Recommend, material suitable. Fast delivery.
Hangs on the bust, but it's easy to correct. Beautiful colors, nice material, carefully sewn. I should take smaller size, but I was afraid that i will not fit with my 8 month old pregnacy belly. It's ok, I like little looser and I have spacer for another month.
zamowiona 19.08.2020 dostarczone dziś tj 04.09.2020r. dziewczyny bierzcie i się nie zastanawiajcie. sukienka jest cudowna! mnie wyniosła nie całe 54zl. materiał miękki, nie przeswituje, nie śmierdzi, pięknie się układa. noszę rozmiar S taki wzięłam i jest idealna. mam 172cm wzrostu i jakieś 59kg wagi. polecam!
much better, tha I expect. very soft fabrics. more than 2,5m long belt ribbon. look like cotton. colors are bright. little to high vaste line. very deap decolte, for brave girls. If you are shy or something want to hide- this dress not for you;-)
piękna.. wzięłam rozmiar XXL na 106 w biuście i musiałaby być większa ... na szczęście pasek jest długi i mogę podszyć nim dekolt. długość na 170 cm wzrostu jest idealna. piękne soczyste odcienie zieleni, materiał lejący się i jest go naprawdę dużo. daję 100/10
bardzo ładna, fajny materiał, tylko duża w biuście. mogłam wziąć mniejszy rozmiar i byłaby idealna
Bella è detto poco!!! E BELLISSIMA!!! Lunga, buon tessuto , cucita bene, non lascia colore! Io sono 179 cm alta e mi sta quasi fino alla terra, la preferirei un pelo più lunga ma anche così va più che bene! La consiglio a tutte!!