We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
V og took, came perfectly) does not look cheap.
I order the umpteenth time, the quality is good, everything fits the description
Super!!! the store sociable and helpful!!! afigenny set!!! I advise you! thank you! very fast delivery!
The quality is good thanks to the store without zaderzhak.
Set good quality, arrived in less than a month size approached, the store did not communicate, I recommend seller
Thank store for the quality and fast delivery repeatedly ordered from this seller will still do the order
Beautiful set! very happy! delicate lace, all perfectly sewn
Order came without zaderzhak Thank store quality is good not the first time ordering in the future will still be ordered
Very cute! as in the photo. ordered 36b thinking I He was to be small my CARVING ('m 34b), and I was loose, So that To chile order the CARVING corresponding! it took a month to arrive.
The cup a little bolshemerit. the smell is. underwear itself is good.
Good underwear. Saratov order went exactly one month, 2 more weeks отбивали it from mail Russia. set really excellent quality. the bra has a small pushap. holds up well It looks impressive. Panties also come in size. no smell, no protruding thread. previously ordered from this store another set, it was not so good let's see, as the show. by the way the chest a little bit sticking to the sides, it is necessary to correct. but in general all Cons uncritical, good underwear.
Samy good shop and the store! вашше классние!
Class quality super did not expect the store fellow was ovary сомною posted good fast sent the parcel for 27dney recommend seller! thank you for the nice little present very
A super gift
Super! the first time ordering clothes and so well! I'm happy)) but I ordered white and it is milky or light beige color, but I was not disappointed at all))) beautiful clothes, high quality, Factory! thank you store! will definitely order more! I recommend!!!
From the order I was ecstatic. it's exactly like the picture. usually buy in the shops size 75b/c, I decided to order 75c the village is perfect and the top and bottom. no protruding thread or holes were not. dealer sociable and respond to messages quickly. the only minus was a very long delivery, but when i saw it is gorgeous, even forgot about it. I will definitely order from this store again. this set is just fell in love)))