SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Thank you very much very pretty the shirt
That I love so much, fits perfectly on me, the color is beautiful, will ordered again.
Exactly as in the photo I like too much thank you to the store I recommend it and very fast delivery
Well received thank you store.
Ordered on 30/12/2020, received on 09/01/2021. Very fast shipping. A nice blouse and class. I love too
I am very satisfied with my order❤️❤️❤️❤️❤️❤️❤️❤️✌️✌️✌️✌️✌️✌️
Shirt dotarła to me within 3 weeks. Product compatible with description store. Good quality material interesting fashion. Nice pattern. Recommend seller.
Very good value for money. I took the but if you are bigger take bigger the size.
Exactly as in the picture. A little tight for me but it was the biggest size. Arrived very quickly, 12 days. Seller very well.
Loved my bust eh 120cm ordered the 4XL fit like a glove, fresh and chic fabric
Happy! Happy! The fabric is chiffon, not itchy, soft and fresh, not so transparent, the sizes are exact, I'm 1.59 and I weigh 85 kilos and I 've asked for a size XXL that looks perfect on me. Bust of 115. Taquera a little long back and front is shorter, you can wear it with leggins or inside your pants. Happy! Happy!
Found the product top Ameii The product arrived before the date schedule. Very beautiful
Yes, I have been using this product for some time and I am very satisfied with my article
Great feel to the fabric. not static‐y at all. I love the size. I'm a 34DDD and ordered XL. It has a long tail that covers my bum and closes well with room to spare at the bust. It looks great. Sleeves come to above the wrist. Collar has a good stiffness to it. Very well made. I will buy again, highly recommend.
I like very much
I received my order I am very very very very happy, very satisfactory good store I recommend
Thank you store very beautiful I love very fast you are very kind
it's nice size is accurate
The blouse is excellent! The price is super! The colors are bright, saturated, looks beautiful. sleeves all the same more than 3/4 and not long and cuffs on the button, but I like it, it's convenient. Fabric 90% polyester, pleasant to the body, most importantly the fabric "breathes". Initially ordered size XL, then literally before sending wrote to the store to put on a size smaller than a blouse, thought will not see the message, but no, the seller promptly responded to my request and put the size L, on the chest 104 the village is excellent. On height 164 length below the ass, as if long, on the release to wear it still not going, it will be uncomfortable to shorten a little length. Excellent seller, good product, purchase is satisfied, I recommend!
Muy grande la pedí son tallas grandes yo pedí una xl pero es muy amplia muy bonita de tasas formas muchas gracias muy linda