SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
very nice Thin and light fabric. Fits just right although probably a Large maybe more comfortable.
On the female size 48-50 Height 176 About 109 Sat perfectly
Great product but i have to order a bigger size next time coz my son is taller
Class pants, very light material, lighter than linen pants. For the late spring the most it
Panties are light, summer version, pleasant to the touch, my son liked, but a little too small, take a larger size.
Delivery since the order of 23 days, the pants as if the melting thin, on a warm spring and summer most that, not bad, took XL. Height 176 cm weight 70 kg. I recommend the store.
Took XL for height 165, weight 54, hips somewhere 96, waist 64. The village is perfect. Short, just to boast of socks. Threads stick out small, there is no smell. The fabric is quite dense, but pleasant. Pockets on the legs are good, without holes. But here are the usual pockets on top of such a material, is it synthesis?? Krch HS as correct, but I'm sure that quickly break, well, and so ZBS, I like. (〃・ω・〃) Pyses: now she noticed that there was a pocket on her ass. HD.
For 14 days in Saratov. on the parameters 165 83-76-104 are great, ordered more, because. I was afraid not to get in because of the complex and the fact that I'm a girl. The guy drowned in them. In general, I'm happy, very high quality goods, the threads do not stick out, I think just sew. I did not communicate with the store.
Cool panties :) straight really in the style of hip hop .. Size XL perfectly approached) my height is 185, weight is 75. Delivery 3 weeks to the Primorsky Territory
I bought my husband, tried on myself, the length of my legs 105, about 107, ot80, weight 75 kg, XXXL bought, my husband 185 height, weight 90,, and
Very nice order one or two sizes bigger than you normally wear, I ordered 3xl
рост 165, вес 47. в талии широковаты, ткань странная - тонкая но плотная, как будто непромокаемая. в прошлый раз брала точно такие же в этом магазине, но качество было лучше. в целом все хорошо
Ordered 11.02, came to Postamat 06.03. The quality is normal, the threads stick out a little, the material is synthetic. The size approached XL at 175/75.
The parcel came quickly. All seams are factory. To the choice of size it is necessary to approach very carefully.
Ordered 13.01, received at mail 4.02. On height 170 weight 50 size m, most that. Quality is good, took at a discount for 700R, the son is happy.
Very nice, same as the photo, I'm from Mexico, it took about a month to arrive so I recommend the store, their size chart is accurate
Fast delivery, material at the top. By cons for an oversize effect take 2 size above. I'm doing M i took L it fits me perfectly
I arrive in estimated time, this very lindoo, I love the size was the one I ordered and very good material although it is thin and very cool
I ordered on November 25 received January 10, the parcel for some reason went for a long time its study with others. Quality was satisfied, worried that they would not climb on me, ordered the largest size, the girth of the hips 114 cm size 5XL climbed well, not in the butt. It's a pity that the pockets are not fastened, No. The fabric of the pants is not cotton, they do not breathe, but I knew it, I took such that I did not run through it. I also read the reviews that everyone as a gift put a keychain, but I did not put a keychain as a gift ((
Ordered on November 27. Got it on December 14th. Height 148 cm, weight 48 kg. Size m just right. True, the pants do not breathe at all, but, most importantly, the grandson is happy. Purchase satisfied. Thank you.