We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Sneakers-class :-) delivery to volgograd three weeks, 39 grew up, tracking all the way
Corresponds to the description. I took it without looking carefully. Turns out polyurethane, not leather. There is a smell of synthetics, not strong. I would know, i did not take it. You should be careful. In my 36 a little big. With a woolen toe just right. And in general, everything is fair and sound. Delivery is fast, less than a month.
Order came fast to Qatar and also is as per the description given....Happy with the purchase
The parcel came quickly, the sneakers are good (snow-white), soft, light, very comfortable. Who doubts the choice of size, focus on * grid * store (matching 100%). I recommend the product and the seller thank you.
All Super but sizes malutkiego, need to order larger about size.
Very cool, one size more took, went well I recommend they are super!!!
Labai greitas pristatymas. Kedukai Geri, kokybė Taip Pat. Ačiū. Rekomenduoju.
They're great! On the other hand I had not understood that the top would be translucent:/It will take on I choose better my socks to not look like a clown.
08.04 made an order, 29.04 already received a parcel. Sneakers came in a bag, were packed in a puffy. Everything is whole, nothing is wrinkled, made neatly. Sneakers are light and comfortable. At the foot of 24 cm ordered size 6, came up perfectly, nothing presses and does not hang out. I did not communicate with the store, it was not necessary. The order is satisfied, the seller and the store recommend
Buy sneakers only from this store and only in this store! Super!
Excellent quality and fast delivery. Thank you very much to the store!))
Very comfortable and light. In russian 39 size ordered 7-perfectly fit. In belarus went 40 days
Sneakers cool! All exactly as in the photo of the store! They sat on the leg like poured, even on my thin ankle do not look cumbersome, not wide in the foot, very neat. At its size 24 took 6, super!
Let's go for a month. 6 is suitable for 36, 36,5. Very comfortable, soft. I like it.
Good, soft, 23,5 cm just right. Delivery is three weeks, packed in a doll, but there are no inserts in sneakers for transportation, a little wrinkled. But the leg seems to have straightened out. Thanks to the store for the goods and delivery.
I love them, every year I take them back.
Sneakers came up, ordered starting from the size of the foot
Nice slippers loved my 10 year old daughter
The size of the basketball is great. I will recommend others
At 37 the european size took 6, sat straight on the leg. Soft and comfortable.