SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Tunic liked! Pleasant to the body. It came quickly. Thank you store!
Everything fits the description. Delivery is very fast. The quality is excellent. I recommend both the product and the store.
Just like the model. The quality is excellent. The package arrived quickly. Very beautiful thing. As a gift, the store put a rubber for hair. Everything is super!
Love it! Nice quality, very cute, perfect comfy coverup and happy with the material because it doesn’t look or feel cheap
Dotarła in 8 days! Great qualityand, loose, not prześwituje. Recommend
I really liked this beach tunic. Fabric is not synthetic, similar to staple (mixed fabric, cotton with something). Very pleasant to the body, soft and light, what you need for the beach. I wear 48 russian size, height 168 cm, i approached well, sits freely, the length is above the knee, but not too short. I think it will fit a maximum of 52 sizes. Stitched relatively well, quite qualitatively for such a cost. As a gift put transfer tattoos. Delivered in 22 days to moscow. The store is sociable and responsible. I recommend!
Chic tunic of 100% cotton! Quality, beautiful embroidery! My parameters are 85-65-90
Delivery was fast. Packaging-adequate, the dress during the transportation was not affected. Fabric-thin and legend blown and suitable for the summer! On the tag is cotton. In such a fabric is really nice-not parco! And the style for the child is suitable-free. On my 83-65-93 (usually wear s) dress village freely! Will be at the time and girls much more appetizing me. The quality of sewing is good, lace is openwork and beautiful, forms a very deep neckline. The dress is healthy-light, airy. The fabric is odd, the style is excellent-hides all the imperfections of the figure, if any. In general, i liked it.
Very good quality tunic, the fabric is light and natural. My parameters are 82-67-90, height 162, the tunic of the village is free. Delivery to moscow 17 days.
An excellent beach tunic made of 100% cotton, so, despite the black color, it will not be hot in the summer. On the parameters 88-66-89 and the growth of 163 cm, the single size of the villages is free, it will suit the parameters much more than mine. Quality is good, as with everything that i took in this store!