SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Fast shipping. Dresses are cool. On the height of 167sm. about the chest 99sm. taliya73sm. bedra100sm. approached. I really liked it.
Dress above all praise. The quality is super, the size is suitable (for my height of 179, centimeters 25-30 above the knee, but me norms)
Sewing quality, the seams are well processed, the threads do not stick out anywhere. The size corresponds (wear s-ku). The dress is happy.
Love this dress!! Everyone asked me where did I get it from! Got a looot of compliments )))
Fabric is similar to chiffon .... Very light, airy, weightless, flowing and pleasant to the body. The belt is not included (but for an ideal image it is necessary and you can still have a hat). Panties do not shine through! I liked the dress. The only buttons would change to pearls. Subscribe to my instagram-habviktoria (victoria vladimirovna). That's where i share best findings with aliexpress. Height 167, weight 52
Stitched well, nothing shines through. Delivery about a month to tyumen
The order came for 2 nellie, tracked. At 46-48, took l, the dress came well, only a little length is crinkled, but the back is longer and this +. My parameters: og-93, ot-79, ob-107. Height-166 cm. A little thread sticks out, but this is fixable). Girls with lush hips like me, the dress is full, the strap a little it conceals. In principle, the dress is not bad, without a fracture at the waist it would be better). Well, i recommend to buy.
Dress fire!!! Delivery to the perm region exactly a month. Size s for height 165, weight 53 came up perfectly. It looks very nice, stylish. Although with shoes, though with sneakers, and in the feast, and in the world, as they say :))) there is a small underskirt and lining on the chest, so only the back and bottom of the hem shine through. Girls, buy will not regret, slender, this dress is for you! I bought it during the sale and with a coupon for 800 rubles, we do not find such a dress for such a price. I recommend unequivocally⭐⭐⭐⭐⭐
Great dress! Good quality, excellent cut and sewing) no extra threads, not cold or smell. It's great.
The dress is homeless! very gentle and light! a little shines through! the goods were sent quickly and arrived in 3 weeks! the russian size wear 42, took the size m, sat perfectly, i think that the size c would also fit!