SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Frankly the quality is great I do not expect it at all the dress is not short it's perfect!
A superb quality size well!
Should have bought L or XL. the size coincides with the size i would normally would have bought.
Ele é muito lindo o tecido e grosso igual tecido de biquíni muito dez
es muy bonito, la tela muy buena, no estira mucho por lo que coger la talla adecuada. con mucho pecho no valdrá.
Just a bit of chic, material, recommended
Beautiful but too tight for me
Beautiful! Small flat transparent, to wear without underwear or nude underwear
Chic dress!
Very good quality, for those who are more than 42 EU let go it will be much too small. I myself do 42 EU and it's just and for the one who make 1m75 and more the dress is really short so pay attention to these details.
Plattyachko unrealistically beautiful, came for 2 types in Ukraine
Très belle robe mais le S est un peu trop serrée pour mes mensurations 92-69-93, le tissu n'est pas élastique, et j'ai de grands épaules, du coup je vais la rendre et prendre du M parce qu'elle est trop belle et le noir n'est pas du tout transparent
Came way earlier that expected and it looks really cute
It's pretty frankly I kiff looks transparent but not too much! I'm 1m60 and 59kg I took a s and it goes to me, if you want something longer take a M
Very nice dress I love fabric not satin but it passes
I love this dress, it definitely looks like the picture. I got a size small and it fits me perfectly. Only thing is the dress is a little see through like the reviews say but definitely not too much you can’t see my underwear or my nipples so we’re good lol love the dress will be getting in brown too.
The dress is at first glance small, but stretched. Medium density fabric, shines through. My parameters are 78-64-87 height 158. Delivered in 2,5 weeks. Everything is super, but the color ((((I think to return and order black.
Conform to the description good quality I recommend
A little small at the breasts but it's perfect
The dress is super cute !! Its a real bodycon dress I love it. Its transparent tho, make sure to wear skincolor underwear.