SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very nice dress according to the description! I recommend it. The XL corresponds to a 42 French. Very fast delivery! Thank you to the store
The dress in Berlin came 18 days after the order is fast, thank you very much! I have 154 cm height, sizes 88-68-90, my size is XS-S, I ordered the size M, I'm a little loose, as it should be. The dress is beautiful and good for a summer evening, only the dress sticks to the legs, you need an antistatic. I recommend, good price and beautiful dress.
ну просто отпад! на рост 1.68 80-75-98 заказала L по отзывам Подошло отлично В жизни ношу М, тут беру на размер больше. Да, ткань синтетика но очень приемлемая в носке. На мой рост длина платья хорошая. Чаще буду одевать под кеды и кросы Рукав на резинке, воротник рубашебного кроя и по всей длине планки - пуговицы! В комплекте пояс Одним словом жду весну!!!!
Платье прелестно! Все соответствует фото продавца. Ткань легкая, мягкая, приятная к телу. Продавец положил пояс к платью, рукава 3/4 на резиночке, что очень удобно. Есть карманы хорошей глубины. Единственное в моем случае подол платья не совсем ровный, но в принципе э о его не портит. На мои параметры: ОГ-94, ОТ-73, ОБ-95 платье село идеально. Размер выбирала по отзывам покупателей, так что всем спасибо! Продавцу большое спасибо за быструю отправку и прекрасное платье!!!
Качество хорошее, размер l на российский 44-46 подошёл идеально
Thin, summer dress. Sewn neatly, belt is available. I advise you to buy. It came in two weeks.
precioso vestido. tela delgada, suave , fresca y excelente caida. manga 3/4 elasticada con bolsillos discretos. Recomendado 100% y llegó muy rapido.
Very cute, at 46 took XL, did not lose
Excellent, of course, if there was more fabric with cotton, and then solid synthetics, without antistatic is not wearable. But the price pleases. At its 166/57 kg 86/70/92 took a bigger size, so that it was more lush. Without a belt is free, with a belt OK, not like a robe, but already a dress. Of course these dresses are designed for not plump, otherwise it just does not sit down as it should, it looks like a home robe. Delivery 11 days
Cool dress-robe. The truth is very much electrified, but I hope the antistatic will correct the situation) my parameters are 86-70-98, height 170. Russian 44-46. Ordered m (it was necessary L) straight on the figure, L would be slightly free. Length to the ankle-I was afraid that it would be short. Belt is not suitable-forgive the dress ...., it is necessary to change .... yes, delivery almost a month to Vladikavkaz
Excellent dress, on the parameters 96-75-99 height 171, took the size XL and did not lose! Sewn very neatly, sleeve 3/4, on the tag inside indicated 100% polyester, but the fabric is pleasant to the body. I will wear it with pleasure! Thank you store!
Nice fit - little loose
The dress is pretty the correct size chest 97 size 95 hip 112j took size xl just falls it is long for my 1m56 c does not matter I'm happy with my purchase
3.11 ordered, 4 already sent, 12.11 dress arrived at the post office. On the growth of 169, OB 96, OT 73, OG 87 ordered M. Everything came up. There are strings and a small smell, weathered in half a day. Synthetics. I liked the dress very much, I recommend
Ordered October 19 received October 24. Super fast shipping. So quickly I have not yet received any order with AliExpress. The dress is cool, only a little electrified, but it's fix. The goods are quality, the seams are even, there is no foreign smell. At its height of 170 cm. And the parameters 95-70-99 cm is a little loose at the waist, but with a belt looks even better. All According to store description. The material is pleasant to the body, does not shine through. The seller is sociable. I recommend the seller and the goods. The seller put a gift, a small bag, and in it a rubber band and a card with a QR code for a discount. Thank you.
Perfect, I love!!! 1m56 arrives at the ankle The print is beautiful The fabric is not of crazy quality, but given the price I recommend 100%
The same dress came to ask. 1:50 AM and 67, ordered the size XL and was great. The waiting time for the product for Brasil was very fast and came well packed. Thank you!
The dress did not fit me, not my style and fabric. The store quickly returned the money. Thank you.
The dress really liked it, cool! very beautiful! I doubted whether to order or not, but did not regret that I ordered, in life it looks much cooler than in the photo. The fabric is thin, synthetic, but pleasant. On its parameters 87/72/94 took the size L, as the reviews wrote a lot, that the dress is small, but the store's table is correct, it turned out to me l is free and wide, it was easy to take M-ku. But the belt saves the situation, the dress sits approximately like on the model in the seller's photo. I really like the dress, light, flowing, very cool. delivery to Ukraine by mail mist Express, 20 days. Thank you seller. Recommend!
Quality and price pleased. The dress is beautiful flowing. On my height 160 ankle, in Russian size 44-46 took L., and he is. Light summer dress, completely on buttons to the bottom. Does not shine through, sewn very qualitatively, I bought some share for 500 with something rubles. The purchase is very satisfied. Its money it costs more than 1000 costs. Silitt is perfect. In the chest a little narrow, but I while breastfeeding, then I think it will be in time. I also liked the packaging, the package can be safely closed and removed into the cabinet. Very convenient)))