We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
necklace arrived in about 3 weeks after i placed the order. very impressed with the quality for such a good price. definitely recommend
Very cute and trendy! Would recommend and order again!
Same as in the photo. Very good quality! Thank you!
Кулон качественный, средней длины. До Нижнего Новгорода шёл 26 дней. Заказом довольна)
the store заказывала 2 chain different orders. it's all in total one parcel. to wait about 1.5 months оправдало all quality, отменное just, ожидала even. recommend!
beautiful chain three days delivery, thanks to store!
The necklaces are gorgeous! I love them. they do not look cheap. I received what I ordered. You can even adjust the length of the necklace. The bad thing is, it took 2 months to receive them. I thought I will never get them. I messaged the store a few times but, the seller did not bother to answer. The seller did not answer any of my messages.
Love the quality and finish of the pendant as well as the necklace..exactly like the pictures..highly recommend it..it took around 1.5 months to get delivered
They are cute but note that they're roughly made, especially the happy birthday one.
This-exact as pedí, maybe sea coarse More free I said you looks But is very nice and looks really Price the It, super sports Elegant and very nice fina CHAIN Is, excellent as gift.
such decoration beautiful, jewelry like even, amazing. here they have not yet xd потемнели miracles have but it will if not потемнеют. all other then i скуплю xd
not look успела, i have order as! not even скажешь, this cheap worth so charming. look noble, dignified it is like real gold. quality as strikes, верится that, ali with it. all pendant deserve this store. уверена, each one has quality of this similar. it is really great complement image, using the means of big budget. make or gift заказав картонкой with, which have wonderful expression. very worthy.
very fast пришёл order, quality excellent, in the description all like!!! thank you store, satisfied very!!!
they arrived really fast and they have a good quality too. thanks