SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
XL approached 50 RR. Jeans straight surprised, quite good quality. Delivery in Russia came for 5 days to Altai territory.
74/58/84, height 152, weight 38-40. Happy... (in the photo you can see how wide they are on my parameters ..)
It's exactly how se D is cribe, the exact measurements, I ordered a size L and it looked great. It smells a little bad and brings two stains like Rust, I hope washing them will take off. And the hole where the button goes is closed. A tall person would be very short, but I measure 158 cm, so they looked great on me.
Delivery 3 weeks. Jeans are really credit. The seams are even, the threads do not stick out, only the buttons rattle. My height of 168 sat perfectly, i was afraid that they would be short.
The product corresponds to the photo, the parcel was a month. The button loop is not cut. Jeans of medium density (not thin), at a height of 160 cm the length is normal, but if the pants fasten to the second button (i.e. Narrow), when bending/squat jeans bully and fixed on calves, not falling back when you straighten/get up. Sit at the navel level, wide. On my parameters: weight 53, from 76 (postpartum abdomen) and ob 95 sit acceptable not in all poses and angles, at the waist buttoned on the first button (the longest girth). The store advised the size l, i chose m. Jeans will look good on the figure where the difference in the girth of the waist and hips is bigger than mine. It is convenient that the buttons can be adjusted waist circumference, but jeans because of this like a rattle, the buttons are terribly rattled and it is treated only by removing excess (for those who lose weight, buttons are needed). In general, excellent jeans at a good price, but it is necessary to take into account the features of the figure. Waist, still should be thinner, or hips bigger.
Jeans super. I share delight. Waist 65 cm and hip 94 cm size with sat super. 5 +
Užsakiau 07.11 gavau 07.25 Labai greitai džinsai be defekto viskas outlets. pardavėjas patarė IMTI XL mano liemuo 80 klūbai 100.Per liemenį reguliyojasi yra-60 DVI sagos. cash liečia apačia Tai į paskutine sagą nėjo užsegt. šeip viskas OK jokiu nereikalingų siūlų ar kvapo nebuvo. ačiū.
The store is stunning!!! Above all praise!!! Thank you very much!!!:-* Ordered jeans 15.07.19, delivery to the moscow region delivered courier delivery service sdek, right to the apartment door today! 19.07.19!!! Jeans-stunning! Perhaps one of my most successful purchases on ali! Look stylish! My parameters: height 155, from 71 cm, about 95 cm. I took myself the size of m. They sat down stunningly! On the pictures showed the length. Separately removed measurements with jeans: 1) if you fasten the hood at the waist to the closest buttons, as i have, in the photo (the waist is adjustable by 73 cm), 2) if you button on the middle buttons, the waist volume increases to 75 cm 3) if you button on the farthest buttons, then the waist can be increased to 77 cm. 4) pants length in size m = 90 cm. 5) the coverage in the ankle area is minimum 31 cm (as in my photo) 6) the coverage in the ankle area is maximum 37 cm. Jeans and the seller-super!!!!! I recommend everyone!)))))))))))))))
On the hips 97 and waist 80 sat just. Do not stretch
Jeans are cool! The color is just a fairy tale i agree with previous reviews about the fact that jeans look expensive and stylish. On my scales: girth of the waist-84, girth of the thigh-110, height-165, sat down like poured, as if sewn by my standards. Thank you for the fast delivery-12 days and for the quality goods. I will order in a different color. when i ordered, it was a little scary. According to reviews, on one parameters, take different sizes. I measured my parameters to help those who decide to make a purchase. Don't worry. Jeans are really great.