SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
I love bra. Very fast delivery I will order more colour. THANK YOU SELLER
Linen liked it, made qualitatively, on the girth of 90 75a a bit tight, in general i love pushap effect
Of course at 75 and a little bit small. But the quality is super and quickly came
The color in reality perfectly matches the photo of the store, everything is accurate. In my photo is not so truthful. Everything is super, i will still order! I recommend
Ordered 23.07 received 10.08. This is the second order in this store. Bra of high quality, in the sock is good, soft, nowhere presses, the chest holds perfectly. I will order more. I recommend the store and the goods to everyone. Thank you!
Set of underwear i really liked, the whole village is excellent. It is good that the bottom of the normal size relative to the top, and not small as if on a doll like many other stores of linen on ali. Delivery came out a little less than a month, in general i definitely advise you to buy, in stores buying offline for this cost of such a similar kit you will not find, it will cost at least twice as expensive
I'm delighted. I get a second set. Lavender color is much darker than expected. The photo on the site is light, but it does not spoil the goods. I bought at a discount for 595 rubles. The size corresponds to table 85c at 85 opg and 101 og. Push-up is decent, keeps and lifts the chest well. For which i took the second time. Britelki long, adjustable. It is a pity that there is no rigidity in the base, only lace. Seller clever, send directly, track the way, pack in the package With lock, package with bubbles. Seller success in trade, more turnover.
Beautiful set. On og 93 and ob 103 the village is good. Bust with big push ap. Of my incomplete 2 made confident 3
Here such different reviews, i will try to make a little clarity. Some say, malomerka, some-that everything is accurate. I ordered 75 v, and came to the conclusion that the girth under the breast is a full model, and the cups are small. In the reviews the girl wrote that at her 70b ordered by her reviews 75c is great in the girth-this is true, but she did not notice that in the cups he was on her just! And this is visible in the photo in her review. The same story and i have: i have somewhere 1,5 size (my parameters: girth under the chest 69 cm, chest circumference 84 cm, usually wear 70 v), and here this bodice in the girth on me is big, and in the cups-back to back. At full deuce the cup will be exactly small. the length of the tape is 66 cm, the depth of the cup is 11,5 cm. Pushap somewhere 2 cm. Panties m on the hip circumference of 94 cm came up, and they are low. Their semi-girth is 31 cm. On the bodice a small marriage-the photo shows how on the cup on the right the lace protrudes-so that small errors are. But in general, i like the shape of the bodice, and the lace to the touch is pleasant, so i will wear it.
Delivery to Minsk for 35 days. The product is of good quality, i really liked the kit, on its sizes og 96 cm, ob 106 cm, 85 in and panties xl sat well, the color is bright, saturated, without defects. Generally recommended