SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Its same like the photo. I ordered both S and M sizes, they fit, only a bit tight around the hips (my size is 85-63-92 in cm). But looks nice. Great quality for the price. Super fast delivery. Recommended
Получила купальник,заказывала М. Очень классный!Все понравилось! Внутри подкладка и сьемные чашечки, очень удобно! Сзади регулируется завязками.Низ с гигиенической накладкой.Спасибо продавцу!Магазин рекомендую!
Хороший купальник. Разница между м и л не сильно большая. На рост 170, ог 85, об 92 лучше л
Товар пришёл с браком, но продавец вернул большую часть суммы.
Купальник классный, на рост 159 заказывала м, сел прям впритык, осень классно смотрится и качество хорошее
Купальник отличного качества, очень понравился. Брала самый большой размер из-за роста (180см) на мои параметры 94/71/91 немного велик внизу, но это не критично
Хороший купальник за такие деньги. Спасибо продавцу за быструю отправку!
Качество отличное,размер-М подошел идеально на 170рост/52вес.. спасибо за подарочек,всегда приятно)))!!
сууупер goods!!! long walking думала забрала march 31... 24 may mail with that have not прийдет, but i lucky) swimsuit good, bright beautiful, effect is excellent! брала parameters on 89-63-93 "l"-, just for height 170 .. "m" push up by коротковата would be ting! the only thing on this пятнышки огорчило bathing suit (attached!-mind if отстираются thank store, happy sales)
recommend! quality is good, straight stitching. parameters on size 85-65-90 подарочек put store plus a perfect fit, thank you)
the product is great. good quality, comes with liner and bulge, well accurate the photo.
just swimsuit chic! excellent quality, all seams are straight, color bright summer! perfect size l height 70-98 88-178. tailgating straight push up on, if will вылезать chest big side store thank you!!! bracelet gift more)
Dydis mažintas, size is smoler i wear m but i need L, quality very good
excellent swimsuits угадала size no. and bigger order again. to my hip 97 cm, all перетянуло
165 height super swimsuit set down l size 90-65-85, екатеринбурга 23 day to, more order in other colors)
подошёл swimsuit, really, good effect is excellent quality) обратилась store for help, подсказал, sent fast, come and more bracelet gift)