SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
He's just a bomb. nowhere does he press and ideally sat down. there are cups. the cutout is deep.
The straps little long too but i m fifty-five
Super quality. I order the second time from the store. Sending after payment within a day. It came to the Post Office in Perm region for 3 weeks
Very comfortable, fabric and color as in the photo.
Corresponds to the description, the inserts from the paralon are strongly distinguished, for me a little big but it's not critical
This is a very cool bra!!! Definitely recommend you, I will order myself more. Bra pitted is a pleasure for the female body, good for health. Cool!! The color corresponds to the photo, the quality is at altitude! You can remove the insert.
On the size C came m, even a little loose, especially on the chest stretches very much (74-75 cm) maybe the size C would be better. The color is beautiful. The fabric is soft, pleasant to the touch.
On height 160 long straps. Photo in daylight and artificial light.
Gorgeous top. Delivery to Khabarovsk took 25 days. Inside are dense cups with a light push-up effect, which can be pulled out.
Top Super, complete with panties vasche fire, thank you, very satisfied. O/G 94-96 somewhere, breast-feeding.
Cool Material, good price pack came very quickly any objection mega recommend
I liked the linen very much, I immediately ordered more. The quality is very good. Description and pictures correspond.
Amazing quality!!! I’ll order more
Super quality, very satisfied.
The size was large, very good to pull, I will now suture. OG 90
It's super. Rosemir pidishov. Moe parameters: chest 84 cm, PID 73 cm
22.04 made the order 05.05 received the parcel at the post office. Set of linen of good quality. The top can be used as a sports if the chest is not heavy. On the volume of the chest 70/B is well suited. Landing panties is very high, for an amateur, I think the volume of hips 89-93 will do. Everything corresponds to the description and photos of the store. Thank you
A beautiful model, well sits, foam inserts can be removed. I will order in another vntp more
Excelente calidad. Rapidez de entrega
Delivery is fast, I liked the bust. On the OG 88, under the breast 80 cm size L sat freely, maybe m would have approached. Cups can be pulled out