SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I love it, not bad for the price at all, a little big for me, was not sure for the size to pick was going wit the reviews.
On the volume of the hips 114-115 cm ordered the size of 4hl. Height 176-177 cm. Pants turned out to be 1-2 cm above the bone on the leg. On the hips everything came perfectly, not tight and does not hang. To the touch cotton with synthetics 50 to 50. The store quickly made contact, helped with the choice of size. My order is on Chinese New Year. For this reason it was not sent 2 weeks. When I asked, the seller explained everything and sent the order the next day. After sending the pants to Grodno came in 3 weeks. Maybe I hurry up and I was sent alone instead of two pants. Contacted the seller, he himself advised to open a dispute. I indicated the amount for one pants, but he returned all the money for the whole order, that is for 2 pants. The money came within 5 days. In general, the pants liked and the seller too.
мой вес 85,5хл отлично, качество хорошее рекомендую
Pants class on my 60R perfectly sat down nowhere pulls the quality is excellent sewn neatly.
Super fast delivery to Moscow, 9 days, on the Russian 46-48 size 4XL, I would like more freely. Maybe a little carried out. The quality of the fabric is an excellent tight jersey.
Good quality pants. My size is from 116, about 120. I ordered 5XL all perfectly fit. My height 167 cm they are on my ankle, that is, they are not on tall ladies. I liked the pants, I recommend buying. Thank you all so much.
very good and nice 100% perfect. thanks a million . ❤
Muy bonitos y confortables, es el segundo par que pido,, sí te guías pot la tallas aciertas. El vendedor muy amable, incluso te da la opción mejor pára ti,, lo recomiendo al vendedor y el producto ⭐⭐⭐⭐muy feliz
Excellent tight panties, with elastane. They sat down in size, not tight and do not hang, the belt is wide, comfortable. Full length for my height. The composition is declared cotton with elastane. My parameters are height 170 OG 107 from 94 about 112. The quality is excellent. Cool fit in a suit for a gray plush hoodie HM. I'm very happy with the store! I ordered two models, a T-shirt and pants, came in one package for three weeks in Bryansk in five. Thank you all girls for the reviews about the sizes!
The product was received, on ob125, ordered 5XL, everything is fine, sat perfectly, I recommend, the product is accurate in the description. The fabric is dense, the bake is metallized, all is well, but I did not order a T-shirt, I doubt the density fabric. Maybe who took it, describe it.
штаны неплохие, 3xl хорошо сели на 48 рр, бедра 104 рост 175 см, в бедрах талии есть запас, а вот книзу сужаются, не оч понравилось, ткань думаю смесь хлопка полиэстера, полоска нарядная , за такую цену вообщем годится, доставка 2 недели во францию
Good quality goods, the fabric is dense, it stretches well. Everything is well stitched. The shiny strip is sewn, not glued is a plus. I ordered a Russian 50 size 4XL. They sat well, on my height 163 a little long, but the counting of rubber bands at the bottom is perfectly wrapped and all the rules. In Minsk, the order came in 1.5 months.
Good panties, on about 112 and from 90 came 5 x L, the height of 167 is a little short.
The suit really liked, the pants are dense, quality. Came fast
Delivery fast! On its parameters 100-118 took the size of 4hl, came up perfectly! The quality of tailoring and material is beyond praise! Pants are chic, dense. From the purchase I'm fully delighted!
Hello! The order made 11.11.2020G, received 07.12.2020G. I ordered a set, pants + T-shirt. I liked everything very much! Panties are dense, not thin, 5XL came to the hips 116-120 cm, height 165-169 cm I'm happy! For a long time I wanted such a suit! I certainly recommend the producer!
They are cool, sewing good, quality and size matches. Thank you so much.
Good weave, but small carved eye, I usually wear an S and I asked for an L and it looks good on me. Overall content
I ordered on my parameters from-88, ob-108, 3XL, but the store sent 2XL. Very well sit on me, do not tighten. I'm happy. However, judge yourself, I attach a photo. On height 158 the length is excellent. Thank you seller. Recommend
On the volume of the hips 132 cm and waist 114 cm size 5 XL Super!!! Sewing without complaints. High waist. Super, super!