SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Sexy
Very beautiful I charm
The kit came very quickly and quality for this money norms
Accidentally noted that the goods are received. He's still on his way.
Great material and arrived quickly... ameiiiii
All came in two weeks of such money linen fire. Thanks store
Shipment szła long but this wine mail utknęła somewhere in Poland for one and a half month:-(product compatible with oposem
Just like the photo, I just think the elastic ones on the top are gonna break soon. But for the price, it's fine.
I arrive in a month, it's nice, though it has some details in the seam. I wear size 44 pants and the bottom was perfect, the top was good too, I use 36c on bras regularly, for reference.
Great product
The size approached, it came quite quickly, I would call it a piece of tulle, and it looks simpotichno.
Beautiful set, delicate lace. Quickly delivered. Everyone is happy
j'ai beaucoup aimé la dentelle. C'est un bel ensemble. La livraison à été rapide. La qualité était très correcte pour un petit prix. Le vendeur est très réactif.
Muy bello el encaje, buenas terminaciones
segunda vez que compro y exactamente como en la foto, gracias al vendedor.
Очень красивый комплект, качественно сшит, для груди 2,5-3 размера вообще шикарно. На стройных девушек, т.к если вы с лишним весом резинки сделают из вас колбасу перетянутую нитками. В общем девушкам с грудью и размера 42-44 рекомендую. Очень соблазнительно
Everything corresponds to the description. The goods are satisfied. Delivery about a month.
Very nice but little support for generous chest
For such a price it's just gorgeous!!!! Delivery is less than a month, all on time. Thank you so much
Everything is super!