SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
All as in descriptioneverything works fast delivery recommend
Good quality watch
very satisfied great store great product shipping was fast exactly 20 days to East Africa thanx seller. seller recommended
e lindo gostei chegou logo recomendo e vendedor
Very beautiful
Well Packaged with exact description
Smoothly delivery was made to the store thanks.
As usual, great product, great value Life watches
It took me 27 days to get to my city in Colombia, it seems to me that it arrived very quickly. Excellent product, with everything the description said.
Beautiful, like all of the brand we bought.
The watch is beautiful and for the price absolutely OK.
Excellent quality Great store highly recommend to everyone
Watch top, very good vs Money
Got everything right quality looks good hope Watch lasts a long time
As seen in the photo and description, it looks good, the thread to put the time is pretty sensitive, the rest great.
Godinnik Duge krutiy. I'll give you 100%. Viglad superovy "on the rich." Sent Duge schvidko, close to 14 dnev. Dodatkovi schiferblati pratyut. Right-hand, show hour dobi (AM/RM) Bottom and bottom timer, second and hwilini, reviews. Buttons takozh pratsyuchi. Bottom and top run and zupinayut timer. Mid, Godin settings. This is minus... The date can be established, the bodies translate the godini to the reviews of the kielkistvist Dib, forward. Okay, I'll take care of it. Velika spasibi.)
Product Wholesale wide so Kana. Receive product neat toothpas สวยม ากๆ toothpas
This is my 3rd LIGE watch and i was attracted to buy it because of the leather strap. It took 40 days to arrive but it's okay as long it has arrived. The best way to buy is by registered post better pay a little bit for the postage to be sure to receive it. I expected the face of the watch to be bigger just like the others but it wasn't. Well, a different style I guess. When I opened the watch box i found it working already. Very neat elegant watch for men. Highly recommend the SELLER. Thank you