SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
gorgeous, stunning, its everything and she is the moment
Exactly like the picture but it took two months to get here.
absolutely adorable!!! even cuter irl in my opinion. was scared cause i have bigger boobs, but a L fits lovely:)
very cute!! looks exactly like the picture! Although I’m not sure that I would recommend for people with a bigger chest unless youre prepared to go braless.. still super cute though!
I love itt
Too cute, received very quickly.
The topic came quickly, as in the photo! =)
ordered on january 20th and arrived to canada february 26th. it’s pretty, however the chest area is smaller than i thought it would be. i’m a b cup and they just fit, so if you have a larger chest be careful! the straps aren’t adjustable either.
Very beautiful top, I advise you to order a larger size. Went quickly, in about 1-2 weeks
Great quality not sure if too big on me which is a shame as size small was too small on my boobs, fast delivery
buy it, it’s beautiful. follow my insta though @gissellemartineez
came quickly and it's so cute! my new favorite top insta @cozmic_butterfly
Ouais NI
it’s very cute and true to sizing!! it arrived quicker than i expected :) one thing is the sides are see through and if you have a bigger breast size it might be hard to go braless without showing.
Fits great. Grab your normal size. I’m a US S with a B cup and a small fit great, just a bit tight around the chest but the waist is very stretchy and comfortable. Acceded expectations.
PLEASE this shirt is so cute!! it fits perfectly (true to size!) and is so pretty... i don’t even need to wear a bra or anything it’s so nice. the waist part is mesh by the way!! also follow me on insta @aashlyn.rosee !!
Like the photo, the fabric is like super pretty red
superrrr cute! took about a month to ship
SUPER CUTE!!! it looked small when i got it out of the bag but its super stretchy and makes my boobs look rlly good :) im a c cup n 130 pounds if thats any help and i got a medium
spot on, two weeks shipping