SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I liked the fabric. Og 90, ot 68. The size approached. In general, it looks good.
love it
Really good quality!! Beautiful design and very cool fabric ; )
Very beautiful bluza, but i get giant. i'm size m and i ordered l. i get to the country fast, but the delivery of chile post office took about a 3 weeks to cry to my house, i mean almost two months.
Blouse is beautiful. Stitched qualitatively. the material is of course synthetic. The cord is made under corduroy. Size s came up to the parameters 84-72, although it was possible to order and xs size.
The fabric is dense, the coloring is bright, pleasant to the body. At 48 the size approached "m". Not obtyag and does not hang out. Who likes more freely you can take "l"
Well made, quality is good. It shines through a bit, but I'll manage it somehow.
Blouse is summer, it is thin, i do not think that it will be hot, but it does not shine through. The print is bright, beautiful, for the summer, that's right it, in my opinion. The blouse has a collar-stand, cute sleeves and more ties. By the way, the braid is black, it looks contrast, you can tie it to the bow, you can just on the knot as you like. Long enough) On me the size of xs and on 92-63 it sits freely, in principle and conceived. I ordered a similar style blouse last summer and therefore i knew exactly what xs was needed. That's what experience blouse is not short, let me remind you that my height is 173. The front of the product is slightly shorter than the back. Quality is decent, i will not find fault. The seams are smooth, processed, everything is neat.
A bit more, everything was afraid that it would be small and wanted not in the guise, so i ordered a larger size. When i opened the parcel, at first i was even upset, it seemed to me that it was huge. But when i dressed, i realized that it was normal. Yes, free, but not critical, for our hot summer just right. On the parameters 88-75-92 it was possible and s to take, note when ordering. In the store i take not for the first time, i recommend, the track was tracked all the way
Beautiful bright blouse. At 81-61 the size of xs came up. Material like all blouses of this store-polyester in the hem. The delivery was chosen by ems, as the usual mail to me parcels go too long. Blouse liked, sweet)