SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The shirt is good, peach color, the sleeve is three quarters, i take the size s as in ordinary stores, i approached, the parcel came in 2 weeks, the quality is good, with a skirt or trousers is quite pretty, all buttons are in place!
Its beautiful, the material isn´t the best but it will go... Krásná blůzka, materiál umělejší, ale nic, co by se nedalo vydržet
Very nice and fits xxl size and fast delivery
Really cool. The fabric is synthetic but it gives the blouse shape and makes it easy to iron at low temperature : there were wrinkles and they all disappeared in 5 min. There was a lot of threads to trim but then it looked great, very classy with black pants and jacket/cardigan for a business attire. I usually wear L, the fit is good.
I ordered it for work. Blouse liked, 42-44 took l, because. Shoulders are wide. Everything came up, but the sleeve is short... and i usually turn them. There is a slight smell, i think after washing will go. Seller thanks)
Nice but I expected something more. Colour just like on the photos. Size L is ok but it could be a little bigger
The blouse is pretty and and it was shipped faster than I expected.
21.02-11.03 moscow time. Good packing, there are tags with size and info. The fabric is pleasant, dense, but very slightly shines through the standards of decent. The length is excellent, not short, the stomach does not tighten. Bow tie as you want, sleeve in three quarters, on the hands and back of the head buttons in the form of pearls. The seams are even, the shirt is without odors. On the parameters 95-80-100, the height of 170 took the size l and everything was perfect, chose according to the store's table. the price at the time of purchase 464,70 rubles. The order is very satisfied, the price is just gorgeous like the shirt itself :)
Delivery to latvia less than a month. Size on bust 96 is normal. The length of the sleeve on the height of 158 is full, on the high will be short. There is a smell, i hope after washing will leave.
Malomerit, in the chest is cramped. Looks easier than in the photo.