We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I love it! Great item! Material wow! Size is perfect for my UK 8. Stretchy. White one is see through, but it is not an issue. Thank you!
As the photo. Sewn neatly. Good quality. Recommend. Thank You Very Much.
Very fast delivery, all good, thank you
It’s great quality for the price!
Ordered 7.10 took on nearly 9.11 had it for a couple of days before (CET) good quality for your money, chest 102 cm size L got great Give recommend.
Super top, j'adore, quality at top, fast delivery
Love it!!!! Sleeve is a bit loose but over all it’s lovely!
Love it, good quality, not super stretchy though, so if in doubt maybe go a size up.
I loved it. Accurate description, quality nice and correct size.
The top is amazing, just like the picture, very quality nice and very flattering, recommend your purchase.
Top no smell, flat seams, thread not stick, the volume of the chest to 84 size M take (malomerit). Synthetic only 35%. Shipping 9 days before. Satisfied with the order, thanks
Very cool top. Live is the same as the photo. Suggest slim girls. Mega fast. MSK. Region it in 6 days after order!!! General Order, you will not regret!
Recommend this product, the material is good and arrived in record time in Italy (two weeks about).
Quality is excellent, shvi and so on. But UWI size bodshoy came, raene shoulder and arm ((((
delivery fast, jersey, обтягивает sleeve not only, as desired)
cool jersey. size, kinky sleeve only (loose sitting). брала size l european wear in life.
blouse good!! weight 63, waist 74, it is 95. size l is excellent. size m not tight elastic very bottom натянула like.
cool, quality is also nothing came in time, your заказала s m village and good, and it's sleeve wide only. satisfied overall purchase
goods super! fast shipping! size is that need recommend!
пришёл somewhere month. baby just grade, cool quality) wear second day not оттопырился elbow, not sticking out. color white, not желтит, thread not stick. baby itself is short, if so big, the bare completely belly will. high waist pants with i wear
shipping wash fast! perfect. super fashionable!! i'm size and order size m. i recommend ordering size up. thank you!!
muy buenos productos solo a ala espera de usuario final
то что и искала.доставка 1,5 недели до мск. рекордные сроки, я вам скажу. качество нормальное.
Очень хороший топ. На 42-44 взяла мку
классный топ. качество очень хорошее. шел 15 дней. спасибо продавцу
Брала комплектом, дешевле не вышло, чем если брать по отдельности. Но кофта отличного качества и дошла быстро. Правда нижняя резинка очень плохо тянется и надевать кофту сложно