SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Bambino makasiii
Very beautiful, perfect for workout or yoga classes! Material is high quality. I recommend.
Order 4/09 received 5/10 to Florida. I’m a small & order small. Height: 5’3 63 inches. Weight: 140lbs. Waist 29in. Hip 39in size US 5 in jeans. Tight for more loose/breathable get a size up. Thicker material
Got it in about 2 weeks, which was pretty fast compared to the usual time it takes. There is no smell, it’s not see through and it’s really comfortable material. Definitely recommend!
Very good quality, we do not see through at all and size perfectly I am super surprised! I took a size M and I usually do a size M at the top and bottom I make a 38-40. Very very very satisfied with the article, I recommend it serious girls!
Pleasant, fitted material. I am satisfied with product
I absolutely love it. I got a XL and that’s what I wear and this is kinda tight and push my boobs down but overall it fits even though it’s not that comfy
I liked the material, and the color. Slightly stick out strings, but not critical
Love the material and the way it fits. I just order another one the pink
Chulisimo, mieo 1,60 and it makes me crummy but it looks great
The fabric is thin, but not very transparent. Beige underwear does not shine through. On the height of 160 cm, weight 50 kg size approached perfectly) Thanks!
nice material... I can't wait to start ordering wholesale with this company l... thank u
Love this! The fabric is thin but stretchy and comfy in general. it doesn’t look cheap at all, so Im happy with the purchase. looking forward to see how it becomes after a couple washes... It took a long time to arrive as well, but hey it's gorgeous
The goods went 3 weeks in peterochka in Moscow. The color was not white, but cream. My parameters height 164 weight 60 hip 98 waist 74 chest 90. I ordered the size L in the skirt, the fabric does not stretch very much, it's harder to pass the shoulders. But it will not stretch. I dressed without underwear, during training my chest began to jump out. I dressed a seamless bra-it's normal. Fabric noodles, but little stretches and a lot of synthetics. Generally normal.
Just as described!!! LOVE IT I wish they had more colors...but ladies get this! I got a size small and I'm 114lbs and 5ft. However i do have a lil body to be small bit it fits perfect it even have my boobs looking decent without a bra after a baby OK!!! SO yes its a must have also don't mind the water stain lol
Order placed on 11 March and received on 8 April in the Canary Islands, the item corresponds to your description, has very good quality, there was no need to communicate with the store, Pedi size M But girls with my parameters pidanse 90-75-100 1.68 m and 67 kg one size more as stays snug down, so others excellent article and very quality nice, I recommend the seller 100%
Very satisfied with this order the material is top and the delivery was very fast, not even say 5 days, I recommend. Regarding the size take your usual size.
I love it very much, the fabric is soft and of good quality. I arrive before rienpo
I love the jumpsuit, it hugs right everywhere it should & the material is nice. It’s really comfortable and I got it in my regular size, small. It fit perfectly. I’m 5’3”:125 lbs. the store was very polite, I had a few sellers be rude about the spring festival approaching and not shipping, but they were not rude at all! They let me know exactly when they’d ship and they did just that. No run arounds & I had my jumpsuit within a week and a half after shipping.