SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Fit oversize and nice material!
awesomeness comes in many forms.. today this shirt took the 1st place
I love however very thin material there was a picture of an idol in the mercii package I love
Минус в том, что торчат нитки. Приятный материал, хорошее качество.
Excellent T-shirt, ordered a daughter XL in the end approached me at XXXL
The parcel arrived quickly, the goods are satisfied, all as in the photos.
Ordered girl She loves overweight. Well, the norms of me ponrav There will be no complaints about quality And so I advise everyone Order do not worry
On height 185 size approached, the fabric is dense and pleasant. Delivery took a month.
Came within a month, the quality is the same as in the description, but the marriage came and the money was returned!
Mike is cool, take it! Pleasant to the body. Seams are all even, neat. At 78/64/88 cm took XXL-oversize. I really liked it!
Good quality and perfect size
Fast delivery, nice material, ordered for size larger to sit like an oversize, so T-shirt crash, recommend Hello LGBTQ comiunity
really cool and good quality,and size chart accurate
Très bien
Longsleeve of good quality, synthesis, but pleasant But not as long as in the picture, took the size of XL on its M (wanted an oversize) not yet worn but like
Generally krutetskaya Went ± a month (in Stavropol territory)
I love it really is wonderful and good material I highly recommend
This is Halloween
This thing is definitely worth its money! It was less than a month before NN, very pleasant to the touch and baldezhnaya I recommend it to everyone!
the shirt came on time and it fits me well, I bought Large for 1.67 and 57 kg.The material isn't the best but its sure okay for the price