SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent! My measurements are: waist 66, hip 85. Excellent quality. Board
OMG I M SOOO IN LOVE WITH MY JEANS..shipping took only 19 days to Australia i Recommend this to everyone
Super!! Everything came up!! I'm delighted!! Thank you honest store!!!❤️❤️❤️❤️❤️
Looks good, there are no problems with the seams. A bit too big, but you can wear it like that. First i chose the size m, then i was afraid that they would be small and asked the store to replace, he did not refuse.
Jeans are made qualitatively of dense fabric, black thread thought marriage, but cut and everything is fine, hips 98, waist 74, chose size xl, high waist is very comfortable to move around, sit, there is a stock in the abdomen for a couple of cm, at the waist a little large, and on the hips sit well, they are shortened, So on my figure pear or triangle look good, the hole for the button had to be cut. really liked jeans, i advise
Good jeans, i really do not sit very much, because of completeness maybe. My parameters waist 80 hips 100, the size of the waist in the butt, but do not press, otherwise loose, similar to mamsjeans. Took for 390 rubles size xl
Chic jeans, my love! Important jeans 100% cotton and do not stretch! I'm in the waist, the popec will squeeze. Passing this stage. Excellent sat down. The quality is excellent, come zip package with labels. Cost at the time of purchase 399 re Delivery from the moment of payment with tracking 14 days. ‼On my parameters Hips 92, Waist 64, sat tight, i like it, as but if at least 1 cm will not pass anymore! Metering things Hips 45 cm, Length 89 cm. If you like more freedom, take l, it will be more comfortable.‼ On me size m. ☝️I really liked the color. I recommend to buy. The quality is excellent. Ragged and spread and behind. Original belt made. Trampled. Reference: https://s.click.aliexpress.com/e/LSJ4 ... Thank you very much for your attention. I believe someone will come in handy. # Aliexpress # djolechkaaa # women # demin # summer 2019 # mamavdecrete # post # for soul
Nuuu, i do not know why such enthusiastic reviews. 1500 rub these jeans exactly do not cost, as for me. Took for 320 rubles, for this money norms. Jeans are not dense, the shape does not hold, in the summer the most-it will not be hot. Stitched like smooth. Style on caught girls. My parameters with an increase of 160: from-70, ob-90, weight-47 kg. In the waist sat well, not tight, there is a stock, but do not slip. In the hips, another such i will climb) well, we will increase zh * pu by the next summer. Seller recommend, delivery is fast, tracked.
I expected these jeans to be baggy when buying, but they fit me snug around waist and ~0.5 to an inch of space around the legs. Crotch area is breathable. Despite wanting it baggy, this is a perfect size of jeans. Still satisfied with purchase. My measurements are 67cm, 90cm and I settled with L
Pants arrived in just under a month to the US. The size corresponds perfectly with the chart. I ordered an XL for my height (164cm/5'6 ft) wanting them to be a bit baggy. I wasn't expecting much for the price, but these turned out to be great quality! Very sturdy, just enough stretch to move freely. The seams are perfect, but keep in mind that like most denim products from Asia, the buttonhole needs to be cut manually. I expect these pants will last me years. Definitely worth it!