SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Is very beautiful perfect for me because fit beautifully and is original just loved!! Note 10
Came up earlier than expected, came intact, well packed. The store (the) is very kind, fantastic effect, recommend too!!!
Very beautiful, despite not give use long, it sees as Kaleidoscope.
Funny glasses. Heavy some, but it's nothing. Walk in them certainly fail, дизориентируют)
Impossible walking with them Haha, But are beautiful!!! I love them!
Am satisfied with the purchase. Excellent material. Very good the glasses. Came well protected. Arrived on time. Excellent store.
's glasses прикольні) прийшли цілі, not подряпані. лінзи скляні, пластмасова frame. класна gallery for one piece, bo-faced неможливо реалі ходити them in kaleidoscope суцільний очима)) четверте's glasses through зроблене photo)))
excellent quality! wholesale them, outdoor looks Incredible
packed well, shatter didnt have chance. тяжёлые really, but not too. irregular ооочень oh them all. recommend.
Пришли в Москву через месяц. Очень хорошо упаковано. Но через них ничего не видно.
have 41 day of the moscow buy before, думала are normal, as you look turned and kaleidoscope
these запреметила давненько очечи. them here discount заказала. бомбические just come, and other улетаешь одеваешь universe. top gallery for easy, walk but not every day, отсвечивает двоится and all
less walked glasses month. fun, but long watch them out. quality 4.
гипно cool goggles whole came, made by gently. shoot for брала. not going to so real. there is one, tight they. chances are налезут on all that no.
кайфовые glasses! quality is excellent, the pics look very interesting and beautiful! all advise. дошли safe and sound. moscow month before shipping.
walking more goods month. but i don't blame store. best russian post simple. parcel затеряла... and even разбираться dad not come with until we give thought. say what about the product. feeling appears glasses надеваешь when, drug under strong you. flowing all up and down, continuously changes. very cool. wear not more than 5 minutes but advise, especially the who eye problems. from such sore very eye. very heavy, you нафиг продавят nose. if you like the photo for this purchase, it will not all. you must be красавчиком just, nothing will ruin the, photographer or classy super, which make ant жопку even masterpiece. it looks and everyone... hm... tse tse-fly you like. ржачно very. but it is very cool gift thing. original and beautiful. by and appreciate the father us with can look at here.
item was accurate. shipping took a tiny bit long. glasses are heavy. But they're very cute and stylish. do no recommend wearing for clubbing or driving lmao