SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It is beautiful I am totally fan !!!
Got the large size on a whim even thought I’m normally XL and have a long torso (size 16 Tall, 36D for reference). This thing is SUPER stretchy!! On the hanger it looked like size S. I actually managed to get it on, but the length was sadly too short for me. Not the fault of the product, bodysuits are almost always too short for me. Size L would fit M-XL well depending on the length of your midsection. I’m planning to cut off the bottom and wear it as a top still because it’s super cute. This fabric type does not breathe well but it’s cute for short term wear or photos!
Excellent! The latex is good quality and is super comfortable. I'm size S, but the M was perfect for me.
Lo amo y llego demasido rápido
love it. comfy and easy to put on and take off. good quality.
J' ai prit une taille M, je fais du 36 pour 1 m 66 , elle est encore un peu trop grande. Mais sinon bien
Unfortunately a little bit too big, but that's my fault
Lovely. I really like it. Fits perfectly for my size 1.62m and 54kg
Good, thank you store! On the Russian m and height 173, approached.
Too big sad but I’m fixing it! Otherwise Love it!!
Very good
Recommend autumn cool, looks great
I love too beautiful especially take a size below yours I do S and I took M and it's perfect
The product is good, smells a bit but you can easily wash it in cold water
True to size, same as pictured... I love it!
On the chest 90 cm s stuffed little At its price all OK
The size is perfect, and the fabric is also, although this fabric is quite warm as it does not transpire
Judging by the reviews I thought that would not stick S, but everything went up and not even in the stake) although I'm not thin... Everyone likes
Put on his big flour) came fast
I love it, but I don't stay hehe size M is small but I can recommend it to you
Really tight! But has a slight stretch to it. But once on its a very comfortable fit. Get a size up so you can get it over your shoulders atleast.
Synthetic, does not breathe, but looks great
Looks like the picture. A bit awkward to put on, but true to size, dont order up!
Lovely top, stretches well at first was worried tht it's too small but when I spent the day wearing it, it had stretched already
I ordered one size S and one size M because I wasn’t sure which would fit best. Both fit, but size S fits me better. It’s the same as advertised and it didn’t take too long to arrive! Love it!
At the height of 160 will be a little long. Put on a little difficult, the fabric does not stretch. On the parameters of OG 83, from 64 in the waist sits freely. And a little toothy in the chest area. Maybe with the shower will be better
Wzięłam L for dimensions 92-66-100 and 170 cm tall is definitely too large (odstaje on waist and under bust). Only under hips is did, enough, lest wciągnąć body bottom (when M sure already by the not gave). However brałabym M.
excelente
Great, I arrive at the right time and the product in perfect condition, good store!
It fit as expected.
Came in a month. I’m M took L.
It looks great! Just like the picture.
Same as the photo, very nice and good quality. It costs a little to wear it but it's elastic so it's okay
looks just like the pictures and very comfortable. makes me feel sexy and will make tons of different looks.
Perfect!!
I got exactly a month, even with the quarantine. Quality is normal. Stitched exactly. I took the smallest, but since I'm dripping, still not enough in the skirt.
Perfect size for me. 90C spanish bra size. waist 67cm and 90cm hip size.
Nice bodysuit. I got the L and thought it was a little larger but it’s okay.
Holding size according to the table. Note material extends minimally so not liczcie on it that can upchnę