SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Super!!!! Recommend beautiful blouse :)
On the parameters 90,70, 98 ordered l, everything came up. The size grid corresponds. The material is dense, wide at the waist. Delivery month to ukraine.
genial!!!
Beautiful, well-sewn thing. On the size m ordered xs-the size is perfect. The parcel came a month after the order. Very nice, i recommend the store to everyone.
The parcel came quickly, ordered two t-shirts, each t-shirt was in a separate package + postal package!!! the order is happy!!!
Came extremely fast, great quality!!!
27.05. -10.06.2019. Brałam XS (160 cm/47 kg). Shirt has under sleeve 47 cm, length 55 cm. Is just right, even I have clearance. Recommend szczupłym individuals. As in stock Please good buy.
Immediately i will say that the t-shirt provides for an oversize fit, that is, the thing is wide, straight, not fitted. I love such styles, because in clothes that looks like a larger size, the girl automatically looks slimmer. And this is always relevant! Especially for such an amateur to similar delicious, like me!))) the foot is made in the technique of patchwork, which means that the decor on the chest is not a print, but sewn together patches of white, black and "python" fabrics. Size s perfectly sat on my native 86-67-96 cm and height 168 cm. Although the fabric did not love me because of excessive density, i really liked its texture. Material mixed-pe + spandex. Stretches cloth perfectly. Not textured only "python" flap. I recommend!
On me the size xs (my parameters are 84-65), the t-shirt sat cool, i really like it. T-shirt is not fitted, straight cut. T-shirt of excellent length for height 171 cm. You can fill in shorts, jeans, skirts, or wear for release. The size grid of the store the product corresponds, you can safely focus on it. The price is very pleasant. I am very satisfied with the quality, sewing amazing, everything is smooth and perfect, all the seams are beautiful and processed. Shipping is very prompt
Nice t-shirt. Although this is not quite a t-shirt. The snake insert is knitwear, not very thin. Black and white ribbed fabric. Sits perfectly, the length of 154 just right. On the size 50 came l. back white. Arrived in 10 days.