SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
For its price normal pants. Stretch, thin (compared to another store is more expensive), for the summer the most when cool. On the size of 48/50 rus, 2 hl is the most, even at 52 norms. At my height 166-length 7/8. A little thread stuck out, there was no smell. Shipping 2 weeks, track tracking. At first glance i liked. Let's see how they will be worn. So for such money-i advise you to buy.
I ordered m, for those who want pants narrowed, order boldly for a size smaller or even for two) pants stretch, comfortable! Took for the house! Seller recommend!! And also i want to note mega fast delivery in 14 days! Thanks
Love it! Im a 76 waist and 92 hips. The sweatpants was too big. I could have bought a size smaller but I choose to buy it a size bigger since I wanted a loose fit. Shipping took about 2 weeks.
On the size 48 took 2hl, it was possible to take and hl. Pants super, very nice material
Normal pants! On the parameters 65-92 took s. on the height of 157 cm the length is shortened, but they are worn. Before that i took the same pants from another store, he has a strip of leatherette on the side. So they turned out to be huge, although the size was also s. sold them to a girl with hips 99. Well, these in quality are slightly worse, but in size excellent. Delivery mega fast.
I liked the order, for the volume of the hips 120, 2hl went well. I recommend
Pants super! Made super neat. No thread sticks out. On the hips 96 took this size. Sat down as it should
Pants came for 3 weeks. On my f... 116 cm and waist 100 sat very well! Waist in place, not low and not to the ears. Took a walk with the child in the sandbox, with the slopes of the back and w .. He won't. The quality is average, i cut the strings. Liked.
Long sent, the parcel was a month. i liked the panties.
Great pants. Quality is super. I like it. I'll order my sister. Thank you for the goods.