SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Afigenic pants, thin most that for the summer of autumn if you have + 25 Came in 2 weeks
1m59 et 65kg , j'ai pris du L et ça me va parfaitement, j'adore ! Livré rapidement.
it's what I expected. the fabric is that fresh noisy one , it's really good for the price. I ordered XXL and I usually wear XL 181cm 115Kg male. it's a little tight but wearable
I measure 1.55m and weight 53.5kg, so I have the pants size xxl
Pants Topchik, drawing painted and not printed, will not fall off. It is better to take on a larger size, at its 172 took XL.
Very nice! Print is crystal clear! Nice fabric too :) Thank you!
Love them, size up. Normally size 8-10AU. Got Large. 165cm, 58kg
The norms of the harem, sit freely, at the waist keep well, but it seems to me it was worth taking on a smaller size. Characteristics of the dummy-177/60 And, the parcel went on 23 days, collected a total of several shipments, I do not know how long will go alone.
On the height of 173 cm, the weight of 55 kg was taken by L. Sits like in the picture. It's not bad. Come in 24 days.
Штаны пришли за 10 дней всё отлично, на рост1.81 вес 76кг идеально.. Респект продавцу! Всё понравилось
Rustle. Shuh-shuh-shuh. Long, but turn and go.
Mega comfortable and light pants Seller Thank you so much
For this price I really recommend it, it is better to take a size more to be sure. It arrived in 2 weeks in a bag with zip for storage.
I took the largest size, but it comes a bit big. Still, I like it, I was afraid that it will be tied or short. But they come fine and in high quality. The fabric is pleasant, light and of good quality. The print is perfect And there are pockets. Thank you. And I got in no time. Very recommend, I love them.
They're just as I expected, a little thin, if you want them for the winter you'll need to put something underneath. I'm 1.70 and weight 65kg and I 've asked for the L, it's perfect for me.
The product is as the description. Good product.
Хорошие штаны, принт в порядке, швы тоже. Взяла М на 165, очень свободные и прям до щиколотки. Шло около месяца, отслуживалось, спасибо продавцу:з
Came on time, corresponds to the description, the size is perfect, delighted! I advise everyone.
Good pants for their cost, but synthetics (161 well sat down, although you can take a smaller size
Cool. Height 169, took the size l,-the most it. The fabric is pleasant, satisfied)