SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Sizes מדוייקות. High quality and comfortable. Just like in the picture. Accept with package gift cute.
The quality is super, it came to samara in 2 weeks. Everything is clear. Sent quickly, there are no complaints about the quality. Thank You
Swimsuit is wonderful, fully consistent with the description! The fabric is excellent (not cheap fuflo), there is a lining, sewn cups, the color is very beautiful. I'm in love with him. Of course it will be best to look at skinny. My parameters og97, ot 69, ob 96 size l came up, in life i wear m (chest 75 D-E slightly on the side looks, but here such a model, well, the chest is big). Pay attention to the ass, she is in this swimsuit open, high fit panties. Delivery mega fast july 25 issued an order, received already on august 8 (kiev ukraine)! The store is well done, everything quickly sent, quality goods, all the time was in touch, also put a gift in the form of a hairpin Later i attach the photo
Very beautiful, stylish swimsuit. On the parameters 85x70x92 took the size m, sat well. Delivery is very fast, 2 weeks) thanks to the store, i advise everyone)
Chic coop Awesome olive color, and in general, the swimsuit very attracts looks On the parameters 83/57/88 ordered the size s, sat well, but a little too big at the waist, but generally super Harness can be tied on the back with a bow, it will also look interesting I recommend❤
Material quality. Good cutting. Not very covered or very low-cut. Tail based perfectly. Lined and canopies sponge inside. Recommend!
Swimsuit of excellent quality! ideally sat on the figure, emphasizing the advantages, hiding the shortcomings! thanks to the store!
Very fast shipping! Quality is super. On growth 160 sat well. But high i think will be small in length
Swimsuit bomb! Very beautiful and very high quality. Factory! In the chest there are tabs that can be removed. The fabric is very dense and elastic, holds the chest well and tightens the figure. At 88-60-92 and the growth of 172 villages as poured
Super fast arrived ahead of schedule! IS same as the picture! THE fabric is very good quality and is very well done! Clothes size, in my case as S/M, 36/38 and ordered a M and serves as a glove! Loved! Lining in front and has removable canopy. Super recommend!