We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Like very, very beautiful order size S was perfect, as number 36/38 Brasil.
This is a nice pant. im size UK 10 , weight 60 kg. height 164cm. pant 'M ' is perfect. this is a high waist pant. crotch is realy high. stretchy pant. side zipper open. mock button in front. nice.
I got trousers they are cool light straight for the summer, stretches a little. Very pleasant to the body. Sewing neat, threads do not stick out anywhere, the style is excellent straight in shape. On its dimensions: height 164, ob-102, ot-83 i ordered the size l. approached perfectly, as for me sewn. In the hips and waist sat perfectly, a little even freely. The length of my height is 164, just above the ankle. Came in safe and sound, without any flaws. Delivery is fast, to the samara region 2 weeks. The track was tracked until the delivery. As a gift, the store put two hair bands, which is also very nice. Excellent product, i recommend thanks to the seller for the quality of the product and fast delivery.☺
Ordered 17.8. and received 5.9. Very light and perfect for summer. Ordered size M on my 171 cm and regular size M (36/38). Seller's measures are accurate. Recommend!
As the description recommends store a little long I do 155 cm level size too
Turned out to be great ((((on the size of ob 96 it was necessary to take s, i was mistaken with the size. and so the pants of hb, for the summer is excellent
Thank you, the package came quickly. Pants are good, i approached l, even freely. The material for the summer is the most it. My hips are 102.
unfortunately too big
So comfortable and light. I love it! Thanks!
Panties liked. At its 42 size took m, at first sight i thought i would not fit, but in real life it was good, but it was possible to take less. The store put a gift of a hair dye. Thank you!! I recommend. Delivery to kursk 2 weeks