We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Love
The dress really liked it, looks stylish, especially with heels. Took l, approached, as if sewed on me. My sizes are 90-77-92. rukova just right, lace quality, dress on the lining, does not shine through. The sleeve and the bottom of the skirt without a lining, looks openwork, applied to the dress belt. I am very happy with the purchase, i will wear it with pleasure. Great store for fast delivery!!!!!! Girls, take a dress, the price is very pleasant and the quality of tailoring too.
Thank you! Everything matches! Shipping 5,5 weeks! Great dress! I recommend!
Such a well made dress!! Boutique style. Will definitely be ordering the other colors and shopping more from this store!!
Dress just fire! 10 stars! Og 95 from 75 ob 95 the village is excellent. I recommend
The dress went about a month, took the size of m, i think that s would fit, sits freely. Very neat seams, nice to the body material, looks great. Excellent product for such money!
nice fabric, very pretty and fits perfect on me order one number bigger though
As described. Nice lace fabrics. Very good overall.
This is a very beautiful dress, i'm in love with it)) usually wear s-m, this dress size l fit perfectly. It came quickly, about two weeks. I'm very happy!
The dress is awesome. The truth is not white, but rather a little cream. Stitched neatly, odorless. I recommend the product and the store.