SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I am in love. I was not expecting this good quality. I would have loved if there was a little bit of boning for structure but apart from that I am beyond happy. The colours are radiant, the fabric is quality, light and a little stretch. The production is done so well not a single loose string or missed stitch. The sizing is perfect. Highly recommend and definitely will be buying again.
Arrived in perfect condition and very fast Excellent attention
Very beautiful
Corset pitted. Fabric artificial, looks beautiful.
Muy linda, me gusta. Pedí talla mediana y me quedo muy bien, de busto mido 98 cm y de cintura 78 cm
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really beautiful top!! it has an adjustable back and a beautiful design! although the fabric is different than expected (more of a corduroy than a canvas) it’s still very beautiful and sits well on me. very happy and would recommend! very quick as well, took less than a week!
Beautiful DMs! A little bigger dq i thought but I'm tiny Ent bottom I imagined… the quality is great and arrived very quickly, recommend DMS (the pants is the Shein)
I loved it. Match the photo It's my favorite blouse.
Невероятно довольна заказным товаром. Топ выглядит хорошо, интересно. Мои параметры 86/60/92, на меня подошло. Единственное, что на груди держится не очень надёжно, но если хорошо зашнуровать, то должно не упасть. Магазин я рекомендую !
very satisfied with the corset, I love the material. and the packaging was great, the corset was really protected during shipment. recommended
It came very fast. I love it, good quality fabric.
its soooo cute and the material is also really nice
It's super beautiful, I'm very happy with the order, I recommend
Maravilhosooo'm passionate. The fabric is nice even if not expensive, the printing is not so accurate but is too beautiful this top, like a glove. It is firm and comfortable. The tape that accompanies is of great quality, super soft. Buy won't regret. My measurements-90 bust 79 waist.
Article received, not tried yet but looks not bad. I do not know if I would recommend it, to do with time...
parfait
けっこう per PCs for home gardenning nice I even was snug with s size! cute design. thank you.
Super cute top, love the detailed design on the top. Very well fit
Great quality! As seen in the photo! The shirt fits perfect! Definitely worth the price! The image on the shirt is a little off, but the quality of the shirt outweighs the image! Can be worn backwards ! Super cute! Got a lot of comments on it as well!