SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Producto acorde a la descripción
Spam for good work!
Beautiful. I totally recommend it.
It's just a gun! I when I looked at the photo reviews, I thought that everything was not so beautiful, but I risked... And when she dressed her... And received from each of the most delighted reviews... My Instagram just blew up... Advise!!!
Incredibly beautiful blouse, just chic! On the volume of the chest 90 came perfectly! Thank you!
Little small for L
It's equal to the photo and good genre and good to the sliver I love I use the t M yr I asked L fit exactly
Very good thank you
Blouse is super, very fast delivery.
it is a bit big on me but I'm tiny. Looks like the picture!
top is beautiful, fits description..love the white and the material
Blouse is great compatible in 100% with photo. For EU M zamówiłam XL-is perfect. Material mięciutki and delicate. Cool to wear. Recommend salesman. Fast shipping to Poland in under 2 wks
It's come super fast it's beautiful! Beware of size is small I usually wear European m and I have ordered the two size plus the xl and I have 95 breast left, and it's fair to ask at least 2 size more than the normal use
Blouse Przepiękna Very Fast Shipping no whole 2tygodnie Super am Mega Satisfied Recommend take size More I wear M wzięłam L and is OK. Cudo Cudo really Thank you
The blouse is of thin material and corresponds to the price, it is equal to the photo
Very cool blouse! I surpassed all my expectations! Fabric is good, cotton + synthetics. Pleasant to the body. Ironed easily. Looks smart. At its og 92, from 77 size L sat perfectly (height 170 cm).
Gorgeous
Very nice and good quality. Small size I wear an M and I ordered L and I go perfect
It's really beautiful I like it so much I'm happy
Quality price synthetic material