SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Great skirt. And for the summer and for the autumn is suitable. At the waist 75 cm sat well, at a height of 172 cm above the knee centimeters by ten.
I don't know why I thought the flowers were white which is the only disappointment I 've ever been LED. Otherwise quality well, size corresponds, seams well made, no loose threads.
Good Goods. Delivery on time.
The skirt is dense hot in summer and the color is not black, but gray. And so will go. At 46 r. Approached s.
Won this cute flower skirt in free and after 20 days the skirt was already with me. I was so glad that it was this skirt that became my first halal and when i got the package opening it, i did not almost regret it, because the skirt is really just gorgeous. the skirt is the same as in the picture, and the size l fully corresponds to my parameters height 165 waist 77 And the size grid of the store is correct by the way, the waist of the skirt on the elastic band and can be adjusted to the size of the waist, there are no foreign smells, and the seams of the skirt are stitched smoothly and where there were no protruding threads, the skirt on the body does not shine through and not what petticoat is not necessary. The fabric of the skirt is light pleasant straight for the summer with short tops will be just right, in general i'm very happy and will be happy to wear this lovely skirt, thank you very much for such a quality thing.
It's a very nice skirt, the fabric is very light although the skirt together p is a, it's good quality. Nothing is ruined and it is very well sewn. In the rubber also has a cord with which you can adjust better, although i didn't need to adjust you can do a little bit and it looks pretty good. It took him a week to arrive in spain, wine very well packed and in perfect condition. Size s fits me perfectly, i measure 155 and weight 46 kg.
Recommend skirt very cool the arranged both to flip-flop and botków
Skirt is cute good quality size L bedzie also good for XL shipping 2 weeks.
On the russian 50 r is suitable. At a height of 156 cm, the skirt is just above the knees. The fabric is pleasant. thin. the seams are even. just for the summer .. thanks to the store, the goods are satisfied
I LOVE IT!!!! Delivery in 3 weeks. Material is great for hott summers. Looks very flattering. I recommend this to my friends! Size M fits perfect for EU size M, it has a lot of stretch.