SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
top wonderful! stitched all is very good, fabric delicate.-under bust girth 75 cm, 1 size, village s брала good. harnesses as too big chest fit on adjustable. all goods satisfied 100 only need to add a cup (very all transparent oh).
enthusiastic i! just 14 days delivery. price for the ожидала nothing much, simple but quality range, beautiful lace, tailored all neat, not никтки stick up, sat. it is just extraordinary!
top super!!! the заказала og 92 l, подошёл. order шёл month.
such price for good thing. size m opo og 88 suitable for 74 cm. bra no stretch, isnt it to 2, keep in mind. wear comfortable, not particularly under clothing заметна.
free shipping wall lamp. покупала in size s, the parameters of 82 (under bust 69) excellent village. застёгивается петельку on back, not adjustable. height adjustable straps when needed. bra brand transparent, if someone as top wear planning, need in ear cups. lace pleasant, but synthetic, sewing good, ниточек literally a pair of. blog in my product details: https://m.itao.com/detail/show.htm?postId=10006693803540&lang=ru
cool!!! .. special occasion buy rest assured
Ordered 24.08 came to Moscow in 13.09. the top as in the picture. sewn well, no odor, threads do not stick out. in the cup louse couple triangles black fabric t. k. I plan to wear out. in the photo example in the bodice, t. k. nothing you on my chest выглядывающую watch: DD order satisfied.
All in shock! Shipping only 22 days only! ordered m, afraid that was wrong and I can not wear, but it turned out he malomerit sat perfectly (my parameters 80-64-90 take a bra 70c) even after breast r/fix and beauty. excellent quality, but apparently someone gets sometimes marriage and the way it does not last at all. long wanted this thing and so glad you bought. ^. ^
My first item got lost on the way and the store immediately admitted that something went wrong with the address :) The item fits well, even I have small boobs (75a) and looks super cute. would highly recommend!
Long delivery. liked, the size of the Russian m chest 75d, I think nalezet but all very good
I liked the product, sewn well, no complaints. on my parameters 89-71-93 took size m, size went perfectly, as for me sewn
Great quality. fast shipping. Normal size.very much :)))
Ordered on April 20 received July 8 .... it's a shock of course!!! our mail burn!!! on my og 89 took size m and it is too small under the breast. in general, very transparent top with large holes in the picture. just for fun husband to wear.
Top that surprised! stunningly beautiful and spectacular) s size on the parameters og 85, the volume under the breast 69 (usually take 32B) 62. the hook. more photos and impressions: ru. itao. com/item/10004231356190 (remove the gaps). with every purchase return 10% back through cashback-service alibonus. com/U = 130713 (remove gaps), if you are a lot buy Ali, it turns profitable: which just pay for the purchase due to the money lead through алибонус)
I went top is very long but it's worth it! super, very happy!
Боооже such a joy for just 136 rubles, very cute the lace is certainly does not pull, and everything seems to be so fragile but it looks very dignified. came quickly, size s. Well, it seems to me too much long lace.