SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
At from 73 came perfectly, the stock is up to 80 cm exactly. The fabric is pleasant, similar to cotton, for the first time it seemed that a little pricked. Creases very strongly, both behind and in front. Color as in the photo. Shipping package 8 days
Delivery fast, weeks 2-3. the quality of the skirt is good, the fabric is dense, the color is the same
I am so satisfied, fast delivery to PL, nice material and skirt looks very elegant it is one size, but if you have big hips, will be a small problem to wear this at your waist. But you can try I recommend!
Went longer than the expected time, but hung around russia. For this money is an excellent skirt, but not on any figure.
I’m thrilled with this skirt. It’s well made, material is not see-through, it’s sturdy material but light (good for summer, not heavy for winter). It creates quite easily but that’s expected for the type of material. I’m very happy. Tempted to order another one in yellow!!
Super skirt. The fabric is similar to cotton, ironing with steam. The smell does not have, does not shed. On my hips 92 excellent, with a margin
I ordered 19.06, 02.07 could already be picked up at the post office in moscow, a cotton skirt of good quality, threads do not stick out, the store did not communicate, sent the order the next day. The size of 44-46 russian village is good.
Super skirt! On the growth of 180 and russian 46-48 (m-l) came up perfectly! The elastic does not press. Beautiful color. 2,5 weeks to kaliningrad.
The skirt is excellent! There was a small marriage-an unpainted thread. Opened a dispute, returned some money. On height 170 and weight 56 came perfectly. Waist 70. Closes his knees. Delivery is pretty fast. The green color is slightly darker than in the photo.
Girls, the skirt is just super! Delivery to yekaterinburg 12 days! Sorry, i did not iron. The color is gentle blue. Like a thin jeans. No protruding threads