SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great bra
The set are beautiful, good materials, good quality, same as picture. I ordered 2 sizes bigger but was not enough, specially the panties. Is sad because I have to give away them.
Linen is very beautiful and quality. og 100 cm, under the breast 83 cm. approached perfectly. asked to put the extension cord and panties the largest xl. on about 109 cm small. have to give.
On the volume of the chest 92 under the breast 78 sat perfectly. For the summer the most it. Not hot chest holds 70% of the minuses there is no lining and the mesh with guipure rubs and the chest scales. Everything is perfect but not comfortable when scales.
I bet 5 *, and i bet 10 * It is sooo beautiful, neat, high-quality. Sat perfectly the store does not always succeed, so choose the size. 95-78-95 ordered a set of 85b sat down and panties and bodice, as measured sewn. Thanks for the gift silicone lining on the nipples, pts the right thing under the cocktail dress. Delivery 2 weeks, wonderful. Definitely, i recommend. Prosperity store
Came up perfectly, took on volume by size larger
Fast and high quality.
Fast shipping. On the size 108-95-116 by volume bust and melting tight, but you can wear. The quality is excellent.
The quality is excellent, not one thread does not stick out, there is no smell. Packed was high quality. All in full accordance with the declared. The size table corresponds. It came perfectly. Delivery is very fast. I advise the goods and the store. Definitely, i will order more. Thank you for your work!
Fast shipping. Quality is also good. Xl bottom fit well at 96 cm. The top is also excellent. The shape of the cups is beautiful.
In general, not bad. I did not immediately see that from above it was like a lace applique. The photo shows. Immediately cheap... I took 85 d, in reality a maximum of 80 s, but the store put the extension cord to the buckle, for which he was very grateful! I'm in the process of losing weight, so norms. By the way, the bodice shape holds a very beautiful, rounded, and the trussel is stuck in the sides.