SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
100000000/10. It came to Me 2 weeks early. Beautiful. Very good quality too, and look I'm quite tiquismiquis.
I don’t have pics but it fits and I’m super satisfied with this product alothough be warned h have t in lace it up yourself
Very adorable I absolutely love it but struggled a bit with the laces
I feel like a real fairy with this dress. It’s super cute & flowwy. With or without the corset it’s super cute. I would recommend using a nude/white color bra though! It’s kind of see through at the top but the bottom area is not as see through! I was too lazy to put on the corset lace but it’s a beautiful piece as well. Would def recommend!
Beautiful and looks just like the photo. Make sure to pick the option that comes with the corset lol. The fabric is pretty thin and wispy and it's a little short but it's very much fairy vibes and doesn't take away from the look at all. You have to lace the corset up yourself tho! (Came 10 days early btw)
It's very nice, I haven't armed the corset but it looks good, it's a short thing, if I move a lot I see myself to the soul
The material is very good, fits perfectly to the description, I ordered an S and the size is perfect, I measure 1' 71 and weight 47kg, I was surprised that the corset brought bars which make it resistant, 100% recommended
it was shipped extremely quick! the dress is really cute and loose ^-^
The dress is amazing, it’s a little bit see through but I manage to wear it with a white top underneath.
It’s beautiful in every way, amazing quality, and I love how it fits on me!!!
This dress is actually a designer dress that sells for $200+ and this product on Aliexpress is a great dupe for it. It’s so cute and makes me feel like a princess!
I love this dress and the corset!! It’s a bit see through on the chest and a bit short but it’s beutiful!!:)
get the L if you are a tall girl,other than that its super cut3 a little see through but nothing crazy. love it
Шнуровать долго, но очень красиво прям как в средние века
Can't say anything bad about this transaction and product itself. Great for summer thanks for the light material.
Excellent corset quality, non-transparent dress and as it is wide you just have to adjust the corset to your measure.
Loved it, but disappointed in the corset, Its cute and all, but not slimming at all. The fabric is VERY stretchy and kind of thin. And a little bit see through. Cute though!! Dress is shorter than hoped as well but I was prepared for that and I might sew on another layer of lace or something. All in all I am very satisfied with purchase.
I ordered a corset,it came fast,is cute,looks like it the pic,also is really comfy.
This dress is very cute and gives me fairy vibes. But you should keep in mind that it is rather short.